Director, Enterprise Architecture and Integrations

International Rescue Committee•Nairobi, NY

2d•$158,492 - $184,536•Remote

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Background / Overview The IRC runs a broad portfolio of enterprise applications across more than 50 countries, including D365, Workday, ServiceNow, Box, and M365, and a range of custom and integrated systems. As that portfolio has grown, architecture and integration have been managed across several teams and platform owners. The organization is now putting one senior owner in charge of setting the patterns and standards that hold across platforms, so this work is clearly owned in one place. The Director, Enterprise Architecture and Integration owns architecture and integration across the enterprise application portfolio. The role sets integration patterns and technical standards, owns the architecture decisions that span core platforms, and manages the teams whose work sits closest to integration and custom application development. It carries an architecture mandate alongside direct team management. The role works closely with the Head of AI and T4P Engineering and with cross-functional partners across IT, including GIS and Infrastructure.

Requirements

8+ years of experience in IT, enterprise applications, or architecture roles, with at least 3 years in a leadership position managing a team.
Experience setting architecture direction and technical standards in an enterprise environment.
Ability to translate organizational needs into clear integration patterns and architecture decisions.
Track record of managing budgets for technology work.
Deep working knowledge of enterprise integration patterns, API management, and integration tooling across a multi-platform environment.
Strong working knowledge of enterprise platforms such as ERP (D365 F&O), HCM (Workday), ITSM (ServiceNow), and collaboration platforms (M365, Box).
Experience owning technical standards and holding delivery teams accountable to them.
Comfort assessing build-versus-configure tradeoffs and steering work away from unnecessary custom development.
Demonstrated experience establishing enterprise architecture governance: defining architecture principles, standing up an architecture review process, and embedding architecture decision rights into how an organization prioritizes and funds technology work.
Hands-on background in application development and integration delivery. This role is expected to work hands-on at the start, designing integrations, reviewing code, and troubleshooting failures directly, and to shift toward oversight as the team grows.
Experience leading custom application and web teams (Drupal experience a plus).
Strong written and verbal communication skills; able to explain architecture decisions clearly to both technical and non-technical audiences.
Comfortable surfacing open questions and risk plainly.

Nice To Haves

Experience in a nonprofit, international development, or humanitarian sector IT environment.
Experience coordinating architecture boundaries across infrastructure and applications teams.
Experience with API management platforms (e.g., Azure APIM, Apigee).
Experience with event-driven and messaging architectures (e.g., Azure Service Bus, Kafka).
Familiarity with cloud-native integration tooling (e.g., Azure Functions, Logic Apps, iPaaS solutions).
Experience building on serverless and microservices patterns, not only monolithic architectures.

Responsibilities

Own enterprise integration patterns and technical standards across the application portfolio, and set the architecture decisions that span core platforms (D365, Workday, ServiceNow, Box, M365 and related systems).
Establish and maintain standards for how applications are built, integrated, and supported, and hold delivery teams accountable to them.
Apply a configure-before-develop standard so custom engineering is the exception rather than the default, and provide architecture guidance on new solution requests and platform changes.
Document the integration and architecture boundaries that have historically been managed informally, so the knowledge is held by the organization rather than by individuals.
Own the integration layer across the portfolio: patterns, tooling, and the standards that keep integrations maintainable and observable.
Set technical direction for custom application development, ensuring it follows the same architecture and standards as the rest of the portfolio.
Partner with platform owners to design integrations that fit the broader architecture rather than solving one system at a time.
Lead and manage the teams closest to integration and custom application development, including the integration and custom apps team, the Drupal team, and the Azure platform (application hosting) engineers.
Set priorities, manage workload, and develop team leads and engineers.
Manage the team budget and track spend against plan.
Support the recruitment of technical staff as the team evolves.
Coordinate with the Head of AI and T4P Engineering on the architecture and integration boundaries between AI and engineering initiatives and the enterprise application portfolio.
Partner with the Enterprise Applications leadership team to align architecture decisions with portfolio priorities and roadmaps.
Coordinate with the data team, including its Director of Analytics, Architecture and Engineering, on data architecture and integration boundaries across the portfolio.
Coordinate with GIS and Infrastructure on shared platform boundaries, including Azure, to clarify roles and responsibilities across teams.
Work with the Director, AI Platforms and Digital Workplace on the boundaries between the digital workplace stack and the enterprise application portfolio.
Maintain documentation of architecture decisions, integration patterns, and technical standards.
Ensure architecture and integration work aligns with organizational policies, data privacy requirements, and the IRC’s governance frameworks.
Surface architecture risk and technical debt plainly, and bring open questions forward rather than presenting closed plans.
Establish enterprise architecture into the organization's operations and governance: define architecture principles, set up a review process and decision rights for architecture choices, and embed those into how solutions are proposed, funded, and approved across the portfolio.

Benefits

10 sick days
10 US holidays
20-25 paid time off days depending on role and tenure
medical insurance starting at $163 per month
dental starting at $6.50 per month
vision starting at $5 per month
FSA for healthcare and commuter costs
a 403b retirement savings plans with immediately vested matching
disability & life insurance
an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.