Director, Enterprise Applications

InnovAge•Denver, CO

20h•$136,400 - $177,400•Hybrid

About The Position

Under the direction of the Senior Vice President of Applications, the Director, Enterprise Applications will plan, direct, and oversee all aspects of engineering, operations activities, and project execution for InnovAge’s portfolio of Enterprise applications. The portfolio includes complete ecosystems for Enterprise level ERP, HCM, Payroll, Claims, Audit tools, and other Enterprise level applications. This role can be staffed anywhere in the US; the company is headquartered in Denver, CO, and the expectation is that the resources filling the role will be available to work CO hours (8am – 5pm MT). There is an expectation of 4-6 days per month in an office environment in CO. Occasional travel (no more than 10%) will be required to visit InnovAge’s facilities.

Requirements

Bachelor degree in computer science, related technical field or relevant experience required
10+ years-experience in implementing, upgrading and enabling lead ERP solutions, & leading ERP teams and deploying solutions with specific experience in Finance, Payroll, HR, Maintenance.
5+ years-experience with enterprise architecture and design patterns
Proven experience in enterprise integration with a focus on cloud computing and traditional ERP environments
Must have experience in developing strategies and roadmaps with IT architecture focus.
Demonstrated ability to understand and articulate business requirements, direction, and initiatives from an enterprise-level perspective
Substantial knowledge of business functions, processes and supporting technology in a Healthcare organization
Experienced in the multiple areas of information and data management for finance, supply chain, customer service, HR, and business/process improvement
Proven ability to lead and build strong scalable and diverse teams; demonstrated success leading geographically dispersed teams
Healthcare experience is required, with knowledge of how Enterprise systems such as ERP, Claims, HCM are implemented within a Healthcare environment
Experience with Agile methodology
Demonstrated experiencing hiring, managing, developing and retaining highly technical staff and leadership
Proven ability to manage a team within a matrixed structure
Demonstrated experience leading and running complex technology development projects (on time, on budget)
Demonstrated experience leading an operations and support team, ensuring that service levels are defined and met
Experience working with various software technologies and tools used by business and operations staff
Excellent knowledge of technology environments, including cloud, databases, applications, platforms, services, etc.
Knowledge and experience with operating in cloud platforms (e.g., Azure)
Experience with developing, tracking and reporting key performance indicators, such as uptime, team velocity, lead time, cycle time, etc.
Organizational and conflict resolution skills
Exceptional Written and verbal communication skills
Strong business acumen and customer service attitude
Excellent managerial and supervisory skills
Ability to consistently deliver on deadlines, on time and within budget
Excellent analytical and problem-solving skills
Financial skills and ability to analyze financial data
High tolerance of ambiguity
Mindset of “value creation” (as opposed to task completion)

Nice To Haves

Masters degree in computer science, engineering or business administration field or relevant experience preferred

Responsibilities

Lead, mentor and develop the performance of the Enterprise Applications team
End-to-end responsibility of leading ERP development and lifecycle, partnering closely with the IT and business teams.
Manage the development and deployment of new enterprise level applications, systems software, and/or enhancements to existing applications.
Ensure that the process for selection, deployment, upgrading and maintaining Line-of-Business and Enterprise software is subject to appropriate and relevant governance, including HIPAA and Sarbanes-Oxley (SOX )and in compliance with relevant industry standards (e.g., PCI, ISO 27001)
Work with internal audit, external audit, and InnovAge management for both SOX and IT GRC controls
Ensure Line-of-Business and Enterprise Applications support business goals and meet user requirements, where necessary consolidating across different user communities.
Ensure development, deployment and support of Enterprise Applications is in line with Business and Information Technology strategies, maximizing operational effectiveness.
Lead the development of multiyear capability road maps for enterprise applications, consulting business function leads, system integrators, system end users and vendors.
Advise senior management on the application strategy within markets and business units.
Regularly prepare management reports and participate in Steering Committee meetings as required
Compile & manage enterprise application technology annual budgets and costs
Responsible for release and change management, coordination and adherence to quality standards for multiple Enterprise technology solutions
Define and track performance metrics to quantify team performance against vision and organization goals
Oversee numerous projects in parallel, prioritizing resources effectively and being pragmatic about what can be done given resource availability
Partner with peers to define, acquire, and maintain tools to improve the efficiency of the operations and technical support and track compliance with standard operating procedures
Forge and manages relationships with internal and external stakeholders
Maintain and promote Integrity, Honesty, Professionalism, Trust, Security, and Quality.