Director Engineering
About The Position
Chime is looking for a Director of Engineering to lead our AI & App Experience (AAX) organization — the team building the next generation of the Chime member experience. AAX owns Jade, Chime’s AI-powered financial assistant, our AI platform infrastructure as well as the core app experiences and shared design system. In this role, you’ll own the multi-quarter strategy for AAX engineering, translating company priorities into scalable plans across these teams. You’ll build and lead a bench of TLM (tech leader managers) and senior technical staff, set the technical bar for how Chime builds AI-native, member-facing products, and partner with Product, Design, Data Science, and our Risk team to shape where AAX invests next. This is a role for a leader who is equally comfortable setting long-range technical vision and staying close enough to the details to guide hard architectural calls — someone who has helped build or scale AI/LLM-powered consumer products and knows how to grow the engineering leaders around them.
Requirements
- 10+ years of software engineering experience, including 5+ years managing managers or leading multi-team engineering organizations
- A track record of building and scaling AI/LLM-powered consumer products, with the technical depth to guide future investments and technical direction.
- Experience hiring, developing, and retaining engineering leaders (TLM’s and Staff+ ICs), and building leadership pipelines and succession plans
- Strong technical fundamentals across relevant parts of the stack (e.g., React Native, Python or Ruby on Rails, GraphQL, distributed systems) and the judgment to know where to go deep
- Demonstrated ability to translate company and product strategy into multi-quarter engineering plans, and to adapt org design as priorities and scale evolve
- Excellent executive communication skills — you can craft a compelling narrative that connects org strategy to business outcomes for senior leaders and cross-functional partners
- Experience partnering closely with Product, Design, Data Science, and Risk/Compliance functions in a regulated or high-trust environment (fintech experience a strong plus)
- AI-native fluency and a genuine interest in AI-native ways of working, with a track record of fostering that practice across teams rather than treating it as someone else’s job
- The desire to make a huge difference at a growing company, and the ability to motivate teams through delivery on aggressive schedules and goals
Responsibilities
- In partnership with our product team you will own the multi-quarter strategy for AAX engineering, translating company and product priorities into our roadmap plans across consumer facing AI experiences, AI Platform, App Journey, and Design Systems.
- Build, lead, and hire a high-caliber leadership bench of highly technical leaders/IC’s as well as building a team culture that exemplifies a builder mindset.
- Partners with your team to set technical direction for the org, driving architectural alignment across our consumer facing AI experiences, AI Platform, App Journey, and Design System.
- You will continue to drive our AI-native engineering culture: setting the bar for how LLM-powered features get shipped safely at scale.
- Own engineering’s strategic role in product direction, partnering with Product, Design, Data Science, and Risk leadership to shape roadmaps, challenge assumptions, and integrate platform and member value into long-range plans
- Represent AAX and engineering more broadly in cross-functional and executive forums, connecting the org’s work to company-wide strategy and outcomes
- Cultivate a high-performing culture across the org, modeling Chime’s values and ensuring strong talent, performance, and career development practices on every team
- Ensure the org maintains strong operational practices — on-call, monitoring, and incident response — for every service/experience the team owns
- Contribute to overall engineering initiatives as a member of Chime’s engineering leadership team
Benefits
- bonus
- competitive equity package
- backup child, elder, and pet care
- subsidized commuter benefits for eligible employees
- Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
- Generous vacation policy and company-wide paid days off
- 1% of your time off to support local community organizations of your choice
- Annual wellness stipend to use towards eligible wellness related expenses
- Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
- Access to family planning reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
