Director, Employee Engagement

Comcast Resume • Atlanta, GA

7d

About The Position

This role leads the Employee Relations function, guiding policy development and ensuring compliance with employment laws. It fosters a positive workplace culture and addresses complex employee issues, while partnering strategically with senior leadership to enhance employee engagement and satisfaction. The position requires independent judgment and discretion on significant matters, along with regular, consistent, and punctual attendance. Nights, weekends, and variable schedules may be required as necessary.

Employees at all levels are expected to follow Comcast’s Operating Principles, prioritize the customer experience, learn and advocate for the company’s technology and services, work collaboratively, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

The description outlines the general nature and level of work and is not a comprehensive inventory of all duties, responsibilities, or qualifications.

Requirements

• Bachelor’s degree.
• 10 or more years of relevant work experience.
• Skills in conflict resolution strategy, employee engagement, employee relations, executive relationship management, internal investigations, legal compliance, and policy compliance.
• Ability to work nights and weekends and variable schedules as necessary.

Responsibilities

• Oversee updates and refinement of Human Resources policies in response to changing legislation and internal changes.
• Lead oversight of internal investigations into discrimination, harassment, and employee disputes, ensuring fair resolution.
• Direct the development and implementation of Employee Relations strategies, policies, and programs that support organizational objectives.
• Design training and communication materials to educate staff on workplace expectations and the grievance process.
• Champion a respectful work environment by modeling desired behaviors and consistently applying HR policies.
• Manage compliance with employment laws, including FMLA, ADA, FLSA, and Title VII, through thorough investigations and resolutions.
• Facilitate sensitive counseling sessions on EEO, ADA, performance issues, and terminations, providing expert guidance.
• Conduct employee engagement initiatives, including focus groups and surveys, to gather feedback and drive satisfaction.
• Collaborate with senior leadership to develop and implement action plans based on employee feedback to enhance workplace relations.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance; work nights and weekends and variable schedules as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles, prioritize customer experience, learn and advocate for its technology and services, work as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Comcast offers an array of benefits options, expert guidance, and always-on tools intended to support employees physically, financially, and emotionally. Applicants are directed to the benefits summary on Comcast’s careers site for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Director