Director, Electrical OFCI

Related•UNAVAILABLE, Georgia

3d•Onsite

About The Position

The Director of Operational Excellence & Assurance at Related Digital leads continuous improvement across data center operations and independently assesses operational, safety, and quality performance against the Related Digital EHS Program Manual, site standard operating procedures, and applicable regulatory and industry standards. The role audits facility management partner performance against contractual SLAs and KPIs and supports Related Digital’s SOC 2 Type II and ISO 27001 certification programs. It designs and executes the internal audit and assessment program, verifies that field practices match documented procedures, drives corrective actions to closure, and works with site and regional leadership to turn audit findings into lasting improvements. The position has Stop Work Authority and reports significant findings directly to site and operations leadership. The role leads portfolio-wide initiatives to improve operational safety, reliability, quality, and efficiency; establishes standardized procedures and performance measures; and facilitates root cause analysis and corrective and preventive actions. It owns annual audits and assessments across Related Digital sites, including EHS programs, life-safety systems, critical facility operations, quality and process compliance, physical security, and commissioning and construction documentation. It documents and risk-rates findings, tracks corrective action plans, maintains audit evidence and records, and supports external audits, customer assessments, and regulatory inspections. The Director also audits facility management partners’ performance, continuity and disaster recovery programs, and compliance with change-management and work-notification protocols. Governance responsibilities include maintaining audit methods and tools, reporting performance and trends to executive leadership, supporting training and competency improvements, coaching site leaders, and leading SOC 2 Type II and ISO 27001 audit cycles. The position may require up to 40–50% domestic travel, including occasional multi-day site visits.

Requirements

Bachelor’s degree in Industrial Engineering, Occupational Safety & Health, Business Administration, Operations Management, Quality Management, or another related technical or business discipline; qualifying equivalent experience may be considered instead.
Alternatively, an Associate’s degree plus at least four additional years of directly relevant operational excellence, quality assurance, or internal audit experience, or a high school diploma/GED plus eight years of directly relevant experience, may substitute for the bachelor’s degree requirement.
Seven to ten years of progressive experience in operations, quality assurance, EHS, or internal audit roles.
At least three years of experience in a data center, other critical facility, manufacturing, or industrial operating environment.
At least three years leading or managing an internal audit, quality assurance, or operational assessment program.
Demonstrated track record designing and executing continuous improvement initiatives with measurable, documented results.
Supervisory or project leadership experience, including leading cross-functional teams without direct authority.
Strong analytical and root-cause problem-solving skills, including the ability to synthesize audit data into clear, actionable insights.
Excellent written and verbal communication skills for presenting findings to site staff, peers, and executive leadership.
High attention to detail and pragmatic judgment in prioritizing risk.
Comfort exercising Stop Work Authority and holding site teams accountable professionally and tactfully.
Self-directed ability to plan and manage a multi-site audit calendar with minimal oversight.
Ability to walk extended distances across large facilities, climb stairs and ladders, and work in mechanical/electrical rooms with variable noise and temperature.
Ability to occasionally lift up to 25 pounds and to sit, stand, and use a computer for extended periods.
Ability to travel domestically up to 40–50%, including occasional multi-day site visits; valid driver’s license and ability to travel by air are required.
A US passport is required.

Nice To Haves

Master’s degree in Business Administration (MBA), Engineering Management, Occupational Safety, Quality Systems, or a related field.
Formal coursework or certificate training in Lean Manufacturing, Six Sigma, or internal audit methodology.
OSHA 30-Hour General Industry or Construction certification.
Certified Internal Auditor (CIA), Certified Quality Auditor (CQA), or CISA certification.
Lean Six Sigma Green Belt.
Certified Safety Professional (CSP), Associate Safety Professional (ASP), or Certified Industrial Hygienist (CIH) certification.
Data center industry certification such as CDCP, CDCS, CDCE, CDCAP, or Uptime Institute Accredited Tier Specialist.
Experience auditing against OSHA/ANSI/NFPA standards, SOC, ISO 9001/45001/14001, IATF 16949, or Uptime Institute Tier Standards.
Proficiency with audit/GRC software, statistical and process tools such as Minitab and Excel, and data visualization tools such as Power BI or Tableau.
Working knowledge of critical facility electrical, mechanical, and fire/life-safety systems.

Responsibilities

Lead site- and portfolio-level continuous improvement initiatives to improve the safety, reliability, quality, and efficiency of data center operations.
Establish and maintain standardized operating procedures, playbooks, and best-practice sharing across sites.
Define, track, and report KPIs for operational performance, safety, and compliance; identify trends and improvement opportunities.
Facilitate root cause analysis and corrective/preventive action processes for operational, safety, and quality events.
Partner with Engineering, Facilities, and EHS teams to standardize processes and support new site commissioning and operational readiness.
Promote continuous improvement, change management, and operational discipline among site teams.
Monitor energy performance, including PUE against site design targets, and drive corrective action for deviations.
Design, own, and execute the annual internal audit and operational assessment plan across Related Digital sites, covering EHS programs, life-safety systems, critical facility operations, and quality/process compliance.
Conduct on-site assessments and audits against Program Manuals, site SOPs, inspection/checklist templates, and applicable regulatory and industry standards.
Evaluate site checklists, inspection logs, JHAs/AHAs, and training records against the EHS Training Requirements Matrix.
Document audit findings, assign risk ratings, and issue formal assessment reports to site and regional leadership.
Track corrective action plans to closure and verify effectiveness through follow-up audits.
Maintain audit program documentation, evidence, and records consistent with the Records Management & Retention Program.
Support external audits, customer/tenant due-diligence assessments, and regulatory inspections as an internal subject matter expert.
Audit physical security programs, including access control, credentialing, and key management.
Audit commissioning and construction documentation, including MOPs, RCAs, and general contractor turnover packages, for completeness before closeout.
Audit facility management partner performance against contractual SLAs and KPIs, including maintenance completion, staffing, and inspections; validate SLA credits using EPMS, BMS, CMMS, and incident-log data.
Audit facility management partner Business Continuity and Disaster Recovery programs and verify adherence to change-management and work-notification protocols.
Support evaluation of facility management partner RFP responses and subcontractor compliance.
Review partner markups, pricing transparency, and preferred vendor compliance.
Support transition and exit audits when facility management partners change.
Maintain and improve the internal audit methodology, scoring rubrics, and assessment tools.
Deliver periodic operational excellence and audit performance reports to executive leadership, including site scorecards and trend analysis.
Partner with the Site EHS Manager and Safety Training Program owners to close training and competency gaps identified during assessments.
Coach and calibrate site leadership on self-assessment practices, audit readiness, and continuous improvement tools.
Participate in incident investigation reviews when root causes indicate systemic operational or procedural gaps.
Lead Related Digital’s SOC 2 Type II and ISO 27001 audit cycles, including evidence collection and coordination with external auditors.
Review facility management partner SOC 2 and ISO 27001 attestation reports where relevant to Related Digital’s compliance obligations.