Director, Education Development and Special Projects

Hackensack Meridian Health•Eatontown, NJ

1d•$156,062•Onsite

About The Position

The Director, Team Health Education Development and Special Projects, with oversight of the Vice President of Team Health (TH), is a central part of TH's management team that works collaboratively to implement strategic and development planning and also works independently to create and oversee the implementation of an integrated approach to process improvement, education, certification, accreditation, grants, research, residencies, engagement, and awards. This role will also have dotted-line clinical oversight for the Team Health Case Management department, ensuring efficient coordination of care for work-related injuries.

Requirements

Bachelor's degree in nursing.
Minimum of 7 years of progressively responsible related work experience in Healthcare setting.
Minimum of 5 years management/leadership experience.
Minimum of 3 years experience in education and program/curriculum design.
Minimum of 3 years experience with regulatory standards and compliance (e.g., OSHA, NJDOHSS, CDC, TJC, etc.).
Project management, process improvement and strategic planning experience.
Data management, analysis and reporting.
Excellent written and verbal communication skills.
Proficient computer skills that include but are not limited to Microsoft Office and/or Google Suite platforms.
NJ State Professional Registered Nurse License.

Nice To Haves

Master's Degree in Health Care, Business, or other field.
Project Management Professional Certification.
OSHA 10 Hour Training.
Certified Health Safety Professional.
Certified Occupational Health Nurse - Specialist, if an RN.
Certification in Lean Six-Sigma Processes.

Responsibilities

Assists the Vice Presidents (VPs) and fellow Directors with the design and completion of a strategic plan and annual goals.
Assists VPs and fellow Directors with the development and implementation of programs and activities aimed at creating a positive workplace and improving team member engagement.
Oversees the development and implementation of TH's team member orientation, ongoing education and competency assessment as required by internal HMH policies and regulatory agencies.
Collaborates with Subject matter experts to ensure regulatory standards are integrated into all competency related education and appropriately documented.
Monitors OSHA, CMS, State of New Jersey, The Joint Commission and other entities as appropriate for policy and standards changes and/or new criteria as needed to help inform program and policy development.
Reviews, revises and manages staff annual competencies, skills checklists and remediation as needed.
Anticipates (and eliminates) future skills gaps through incisive new education and development programming.
Introduces new education and development programs on an ongoing basis to support evolving strategic objectives.
Builds relationships with third-party resources, vendors and partners to roll out innovative and experiential learning models.
Oversees HMH New Hire and Annual Basic Training relative to Team Health topics.
Oversees the collection, analysis and reporting of education-related data and metrics.
Manages TH Policy and guideline development, approval and implementation with a focus on meeting the needs of the team members, regulatory requirements and process efficiency ensuring compliance with regulatory standards (OSHA, NJDOHSS, CDC, TJC, etc.), in collaboration with appropriate subject matter experts.
Ensures that clinical policies and procedures are approved and integrated into the electronic intranet system and disseminated to appropriate stakeholders.
Develops, recommends and /or implements actions for process improvements as appropriate, while maintaining compliance with applicable laws, regulations, policies, and best practices.
Provides oversight and management of assigned projects and related tasks, and planning for improvements where needed.
Utilizes Change Management, Project Management and Business Process Management disciplines for successful, on-budget and on-time initiatives delivery.
Meets project goals, especially related to deliverables, performance measures, and processes.
Ensures the coordination of documentation, systems and department staff to achieve the goals of any assigned project.
Monitors project progress, drafting and distributing periodic progress and performance reports for leadership and stakeholders.
Serves as a liaison to division leadership for assigned projects.
Assists in recruitment, development and supervision of team members.
Contributes to TH team member performance management processes in collaboration with Directors/Managers:
Creates customized development plans for individuals and/or groups
Offers hands-on coaching and guidance to leaders and team members as a recognized subject matter expert (SME)
Ensure all occupational medicine case management practices strictly comply with OSHA regulations, state-specific worker's compensation laws, and Department of Transportation (DOT) guidelines.
Develop and deliver specialized training curricula for internal staff on worker's compensation protocols, OSHA recordability rules, and occupational health best practices.
Partner with the Workers Compensation and Insurance team to track, analyze, and drive improvements in key departmental metrics, including average case duration, time-to-first-treatment, case closure rates and costs.
Evaluates performance of direct reports, if applicable.
Completes other duties as assigned (e.g., lead/participate in additional projects/initiatives).
Adheres to HMH Organizational competencies and standards of behavior.