Director Dining Services
Compass Group•Seattle, WA
•$95,000 - $110,000•Onsite
About The Position
The Director of Dining Services is responsible for leading all aspects of dining operations within a corporate, contract services, or high-volume hospitality environment, ensuring exceptional service, food quality, and overall client satisfaction. This role oversees daily operations, financial performance, team leadership, and client relationships. The ideal candidate is a strategic, hands-on leader with a passion for food service excellence, team development, and creating an engaging and welcoming dining experience.
Requirements
- Use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
- Use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
- Use of slip-resistant shoes and proper lifting techniques.
Nice To Haves
- Bachelor’s degree or equivalent experience in Hospitality, Culinary Arts, Business, or a related field preferred.
- 3–5 years of food service management experience, ideally in corporate dining, contract services, or high-volume hospitality.
- Demonstrated experience managing budgets, financial reporting, and cost controls.
- Strong background in catering, special events, and high-volume food production.
- Proven ability to lead and develop teams, manage competing priorities, and execute key initiatives.
- Proficiency in using Google products including: hangouts, Gmail, calendar, docs, spreadsheets, and sites.
- ServSafe certification preferred.
- Excellent interpersonal, organizational, and communication skills.
- A passion for continuous improvement, innovation, and delivering an exceptional dining experience.
Responsibilities
- Provide leadership and direction for all food service operations, including dining services, catering, and special events.
- Build and maintain strong relationships with clients and employees to ensure outstanding service and satisfaction.
- Partner with the Executive Chef and culinary team to develop and implement seasonal menus and innovative culinary programs.
- Manage all financial aspects of the operation, including budgeting, forecasting, invoice processing, daily sales reporting, catering invoicing, and period-end close.
- Ensure compliance with food safety, sanitation, and allergen standards while promoting a culture of safety.
- Conduct daily pre-service meetings to align the team on expectations, service standards, and key updates.
- Lead recruitment, onboarding, scheduling, training, and performance management of dining associates.
- Conduct mid-year and annual performance reviews, providing coaching, feedback, and development opportunities.
- Drive customer engagement through marketing initiatives, menu innovation, promotions, and catering events.
- Maintain high standards of service, cleanliness, and presentation across all dining areas.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
