Director, Digital Technology Delivery

Voya Financial • Minneapolis, MN

1d • Hybrid

About The Position

Manager IT professionals, either multiple units of same-function professionals through subordinate manager or supervisor, or a team of specialized IT professionals in a complex IT function. Supervises managers and senior individual contributors. Directly responsible for results produced by the team/group/sub-unit managed. Staff and supervise IT project teams and/or service units with specialists to ensure results meet negotiated customer expectations and adhere to internal IT standards, methodologies, and strategies. Troubleshoot special problems and lead performance improvement efforts for one’s area based on a solid understanding of the technical concepts, methods, and practices applied by reporting staff. Collaborates with customers, staff, IT colleagues, and other stakeholders to identify customer requirements, assess impacts to other data, systems, products or services, compare costs and benefits, consider available technologies and processes and recommends solutions. Monitor and report to IT management and user/customer management on the status of multiple, concurrent project or service efforts. Develops and manages business plan(s) and budget(s) for functional area; identifies resource needs and develops supporting justifications for them; responsible for the overall success unit managed. Responsible for representing Voya to suppliers, vendors and customers. Other duties as assigned.

Requirements

• Bachelor’s degree in Computer Science, Engineering or a directly related field; Master’s Degree preferred and/or equivalent work experience.
• Ten years of progressively responsible experience in IT.
• Demonstrated success in project management and execution with involvement in multiple major projects or a sustained record of success delivering complex IT services to a diverse clientele.

Responsibilities

• Staff and supervise IT project teams and/or service units with specialists to ensure results meet negotiated customer expectations and adhere to internal IT standards, methodologies, and strategies.
• Troubleshoot special problems and lead performance improvement efforts for one’s area based on a solid understanding of the technical concepts, methods, and practices applied by reporting staff.
• Collaborates with customers, staff, IT colleagues, and other stakeholders to identify customer requirements, assess impacts to other data, systems, products or services, compare costs and benefits, consider available technologies and processes and recommends solutions.
• Monitor and report to IT management and user/customer management on the status of multiple, concurrent project or service efforts.
• Develops and manages business plan(s) and budget(s) for functional area; identifies resource needs and develops supporting justifications for them; responsible for the overall success unit managed.
• Responsible for representing Voya to suppliers, vendors and customers.

Benefits

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Tuition reimbursement up to $5,250/year
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager