Director-Digital Product Mgmt

American ExpressPhoenix, AZ
Hybrid

About The Position

American Express is a global services company that provides consumers and businesses with exceptional access to products, insights and experiences that enrich lives and build business success. We make it easier, safer and more rewarding for consumers and businesses to purchase the things they need and for merchants to sell their goods and services through innovative payment, travel, and expense management solutions. At Enterprise Digital we place enormous emphasis on users and usability. With our mix of assets like payments, rewards, benefits, and members only perks, we are re-imagining how commerce and experiences converge in a modern, digital, and connected world. We are looking for a Director of Digital Product to lead our platform product capabilities, which power the user shopping and onboarding experience globally. As the Director of Digital Product, you will have the opportunity to define the platform vision and make a direct contribution to the success of our company. You will lead a team of Digital Product Managers and Associate Product Owners, co-creating with high performing teams across marketing, engineering, design, analytics, and other product disciplines. You will have a real passion for using scientific methods and technology to build user-centric solutions to challenging problems, for bold decision-making and for digital innovation. You will enjoy being challenged in a fun, collaborative, diverse and inclusive team environment. You will be responsible for identifying opportunities, defining and launching features, as well as implementing capabilities tied to a multi-year roadmap. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Requirements

  • Passion for using scientific methods and technology to build user-centric solutions to challenging problems.
  • Bold decision-making.
  • Digital innovation.

Responsibilities

  • Lead a team of Digital Product Managers and Associate Product Owners.
  • Co-create with high performing teams across marketing, engineering, design, analytics, and other product disciplines.
  • Identify opportunities, define and launch features, as well as implement capabilities tied to a multi-year roadmap.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
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