Director-Digital Product Mgmt

American ExpressNew York, NY
$144,250 - $256,250Hybrid

About The Position

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. Enterprise Data Management & Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security. How will you make an impact in this role? This position sits within Customer 360, which is a part of the broader Enterprise Data Management and Product (EDMP) organization. The team is focused on enabling the best customer experience every day through a differentiated set of products and services. A key part to accomplishing this vision is knowing your customers (individuals or businesses) and having a holistic understanding of that customer. Customer 360 is an AXP-wide capability that provides a global enterprise view of entities (that have or had an American Express relationship with at least one product or service globally), comprehensive insights, and linkages for consumer, merchant, and commercial. This will fundamentally reshape our ecosystem and the way we engage with our customers by leveraging Amex internal/external data assets, world-class machine learning algorithms, and Big Data environment. We seek an experienced thought-leader and problem-solver to serve as Director – Finance & Regulatory reporting enablement to help define and oversee the vision and strategic priorities for our offerings across Finance & Regulatory reporting use cases. At Customer 360, you and your team of product owners and analysts would be focused on managing, delivering, and enhancing microservices based core Customer 360 platform.

Requirements

  • Experienced thought-leader and problem-solver.
  • Experience in digital product management.

Responsibilities

  • Define and oversee the vision and strategic priorities for offerings across Finance & Regulatory reporting use cases.
  • Manage, deliver, and enhance microservices based core Customer 360 platform.
  • Lead a team of product owners and analysts.

Benefits

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service