Director-Digital Product Management MarTech
About The Position
The Enterprise Comms & MarTech Experiences (ECMX) team is a global organization and is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech & MarOps solutions. This role is an exciting opportunity to join the MarTech transformation team within ECMX. Our mission is to deliver a multi-year transformation program of our MarTech capabilities while representing ECMX teams and partnering with product, execution, technologies, strategic planning, and global marketing teams across several lines of business. We strive to enable an integrated, highly automated, and intelligent marketing ecosystem that accelerates business outcomes through seamless, moment-based, customer-centric experiences powered by timely, personalized, and engaging content. We are seeking a dynamic and strategic product leader to join the team as Director, Digital Product Management overseeing Adobe Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), Offer Decisioning capabilities, and Customer Journey Analytics (CJA) and other Audience tools. This role will be responsible for defining and delivering the product vision, roadmap, and operating model for these critical enterprise marketing platforms. The successful candidate will combine deep MarTech platform expertise, strong product leadership, and enterprise stakeholder management skills to drive scalable, secure, and high-impact digital capabilities that accelerate business outcomes.
Requirements
- Deep MarTech platform expertise
- Strong product leadership skills
- Enterprise stakeholder management skills
Responsibilities
- Defining and delivering the product vision, roadmap, and operating model for critical enterprise marketing platforms including Adobe Customer Data Platform (CDP), Adobe Journey Optimizer (AJO), Offer Decisioning capabilities, and Customer Journey Analytics (CJA) and other Audience tools.
- Representing ECMX teams and partnering with product, execution, technologies, strategic planning, and global marketing teams across several lines of business.
- Driving scalable, secure, and high-impact digital capabilities that accelerate business outcomes.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
