Director, Digital Learning Operations and Quality

Austin Community CollegeHighland Campus, OH
$107,518 - $140,797Onsite

About The Position

To direct the development and operation of distance education, distance education quality assurance, course design and student and faculty support services.

Requirements

  • Three years related work experience including one year supervisory experience.
  • Education cannot be substituted for supervisory experience.
  • Master's degree.
  • Current principles and practices of distance learning technology and applications in an educational environment.
  • Current principles and practices of distance education instructional development and design services in an educational environment.
  • Management and implementation of organization-wide technology projects.
  • Supervisory principles, practices, and methods.
  • Project planning and management principles.
  • Knowledge of SACSCOC accreditation principles and the distance education policy statement.
  • Knowledge of online learning quality assurance standards such as Quality Matters.
  • Knowledge in the ITC distance education leadership or the Institute for Emerging Leadership in Online Learning (IELOL) competencies.
  • Maintaining an established work schedule.
  • Effectively using interpersonal and communications skills including tact and diplomacy.
  • Effectively using organizational and planning skills, including attention to detail and follow-through.
  • Coordinating implementation of new technologies.
  • Reviewing and preparing narrative and statistical reports and records.
  • Interpreting and applying rules, regulations, policies and procedures, and making effective decisions.
  • Assessing and prioritizing multiple tasks, projects, and demands.
  • Maintaining confidentiality of work-related information and materials.
  • Establishing and maintaining effective working relationships.
  • Use a variety of spreadsheet, word processing, database, and presentation software.

Nice To Haves

  • Doctorate preferred.

Responsibilities

  • Directs the distance education quality assurance processes and procedures across program and project teams.
  • Develops, directs, and implements a systematic design and development process to deliver online courses and modules in an agile way, in consultation with instructional departments.
  • Directs distance education instructional design projects; evaluates requests and develops project priorities, and resource allocation plans.
  • Provides project management for the distance education department, including setting and monitoring targets for new course development, and quality review of new course development.
  • Leads the creation and development of distance education faculty training and support related to online learning experience pedagogy.
  • Coordinates distance education faculty development programming with the Teaching and Learning Excellence Division.
  • Manages and provides leadership and guidance to staff; develops priorities and assigns tasks and projects; ensures that all issues are addressed and resolved.
  • Creates online resources available to both students and instructor.
  • Maintains distance education state authorization compliance, including membership in State Authorization Reciprocity Agreement.
  • Works with instructional departments in scheduling distance education courses; develops annual and semester schedules, and allocation of sections.
  • Directs the efforts to identify new distance education course materials, evaluates the appropriateness for ACC use, disseminates materials to faculty, and manages the approval process.
  • Supervises Distance Learning staff.
  • Supervise safe operation of unit.
  • Facilitate safety inspections.
  • Take reasonable and prudent actions to eliminate identified hazards.
  • Ensure employees receive appropriate safety training and foster a workplace safety culture.

Benefits

  • medical, dental, life insurance, short- and long-term disability, retirement plans, and AD&D.
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