Director, Digital Consulting | Transformation (Remote)

Trace3•Irvine, CA

4d•$165,000 - $175,000•Remote

About The Position

The Director, Digital Consulting – Transformation is a senior consulting leader who serves as the named Digital Account Lead for an assigned portfolio of strategic accounts, while bringing a distinctive specialization in enterprise transformation strategy, operating models, business cases, and complex program mobilization. This role is part of Trace3's Digital Account Lead leadership model. The Director leads assigned strategic accounts by owning the integrated Digital Consulting strategy, executive relationships, responsible growth, engagement health, delivery quality, escalation management, value realization, and reference ability. The Director brings a distinctive Transformation domain spike while orchestrating the full strength of Trace3 across Digital Consulting, Regional Account Leaders, Business Units, practices, partners, and delivery teams.

Requirements

Bachelor's degree (Master's preferred) in Business, IT, Computer Science, Engineering, or related field
12+ years in management or technology consulting
Demonstrated account ownership, revenue growth, and program delivery across technology transformations
Proven success leading executive pursuits and crafting proposals, SOWs, and LOEs; consistent attainment of revenue and margin targets
Practical knowledge across technology domains, including cloud platforms, infrastructure, cybersecurity, business applications, software development and integration, AI, and platform engineering
Executive presence with strong written, verbal, and presentation skills; ability to influence diverse stakeholders and lead steering-committee forums
Demonstrated ability to lead structured consulting methods across discovery, current-state assessment, future-state design, roadmap development, business case creation, program planning, risk identification, and executive readout development
People-leadership experience building consulting teams and a culture of feedback and performance
Certifications that strengthen delivery and consulting rigor, such as PMP, PgMP, Agile, Prosci, ADKAR, ITIL, or similar credentials
Experience shaping transformation programs in one or more priority industries such as healthcare, financial services, public sector, technology, manufacturing, or other complex enterprise environments
Experience building account playbooks, executive briefings, transformation diagnostics, maturity assessments, reusable assets, or packaged consulting offerings

Responsibilities

Own account growth, executive relationships, and delivery quality for assigned strategic accounts
Build and operationalize a comprehensive account view, including stakeholder maps, initiative maps, account maturity, relationship health, pursuit history, and whitespace opportunities
Convert isolated engagements into multi-domain, multi-outcome transformation programs
Serve as the named Digital Account Lead for assigned strategic accounts and act as the senior Digital Consulting owner for the overall client outcome
Build and maintain the account strategy, executive relationship plan, account roadmap, opportunity priorities, and cross-domain expansion thesis
Originate, qualify, shape, and advance pursuits that align to client priorities and available delivery capabilities
Orchestrate Regional Account Leaders, sales teams, domain specialists, practice leaders, Business Units, partners, and delivery leaders around one integrated account strategy and client experience
Maintain sufficient proximity to every active engagement to independently understand delivery health, client sentiment, scope, financial position, major dependencies, risks, solution integrity, and progress toward the business case
Establish a risk-based oversight cadence and participate directly in working sessions, quality reviews, steering forums, solution reviews, and client meetings at the level necessary to form an independent view rather than relying solely on summarized reporting
Serve as the senior Digital Consulting escalation owner for assigned accounts by establishing the facts, aligning the recovery team, clarifying decision rights, communicating transparently, and driving a time-bound stabilization plan when material delivery or client-confidence risks emerge
Confirm that delivered work remains aligned to the intended business case, architecture or solution intent, adoption plan, and measurable outcomes
Convert successful approaches, delivery lessons, recovery patterns, and account insights into reusable offerings, playbooks, standards, reference patterns, and intellectual property for broader practice adoption
Bring in peer Directors and specialists when another domain is required. On accounts led by another Director, operate as the domain lead within the named Digital Account Lead's account strategy and governance model
Oversee complex, multi-workstream programs; champion project management excellence, set quality expectations, and ensure governance, risk management, and value realization
Lead executive communications and steering forums; maintain transparent visibility into scope, schedule, budget, RAID, dependencies, decisions, and benefits
Establish and maintain governance structures that clarify scope, assumptions, dependencies, decision rights, escalation paths, value measures, and risk ownership across complex engagements
Maintain portfolio financial performance, including forecasting, margin, and investment trade-offs, within approved budgets
Build business cases that connect transformation recommendations to measurable value drivers, investment requirements, delivery trade-offs, benefits realization plans, and executive decision points
Partner with Enterprise Architecture and Industry AI Directors when delivery assurance or recovery requires technical, architectural, AI, data, governance, or domain-specific intervention
Lead, mentor, and develop high-performing consulting teams; set expectations, provide feedback and coaching, and support promotions and succession
Evolve methods, playbooks, and delivery toolkits; drive continuous practice improvement
Create leverage by codifying consulting methods, delivery patterns, executive narratives, and reusable assets for broader practice adoption