Director, Development

HEALTHSTREAM INC•Nashville, TN

5d•$131,182 - $185,000•Hybrid

About The Position

This is a management and technical position. In addition to management responsibilities, a Director of Development will serve as the technical lead of the Continuing Medical Education (CME) product development group. This group is responsible for three distinct healthcare software products: CloudCME, a cloud-based CME management and activity reporting platform serving hospitals, health systems, and medical associations; Rievent, an event and activity management platform for CME providers; and eeds, a CME tracking and compliance solution. Together these products help healthcare organizations manage the full lifecycle of continuing medical education - from activity planning and faculty disclosure through credit issuance, transcript management, and regulatory reporting. You will lead the design, development, and maintenance of the CME product portfolio in accordance with technology best practices and HealthStream's strategic platform direction. Working closely with product management, solution engineers, and senior developers, you will understand and refine requirements, lead technical strategy across the group, and drive alignment with HealthStream's modern platform architecture. A key responsibility is bridging the diverse legacy technology landscapes of the CME applications toward the standard HealthStream platform stack - including React-based UIs, Python and C#/.NET Core microservices, AWS-hosted infrastructure, and Snowflake-based data pipelines - while maintaining continuity of service for existing customers. You will design and estimate effort of new features or sub-systems from business concept to detailed technical design, and ensure quality, defect-free software that adheres to company coding and documentation standards.

Requirements

At least 6 years of experience in software development
At least 4 years of experience as a development leader providing oversight of development teams
Demonstrated success in management and growth of direct reports
Experience working with agile development processes, Agile SCRUM experience preferred
Bachelor’s degree in computer science preferred. Commensurate experience or advanced industry technical certification will also be considered
Experience managing 3rd party software vendors and contractors
Successful management of contract or offshore development resources
In depth knowledge of DevSecOps and CI/CD practices
Working experience with Salesforce platform development, database design, and complex data models; Salesforce certification preferred
Experience in healthcare technology; familiarity with healthcare data standards (FHIR, HL7, HIPAA) preferred
Experience implementing integrations with third-party systems and external applications
Frontend development React (TypeScript preferred) HTML5, CSS3, JavaScript/TypeScript Component-based UI architecture and state management
Backend / service development Python and/or C#/.NET Core RESTful API design and implementation Microservices architecture and event-driven patterns
Cloud and infrastructure (AWS) ECS/Fargate, Lambda, API Gateway RDS (PostgreSQL or Aurora), S3, SQS/SNS IAM, VPC, and cloud security fundamentals
Data and analytics Snowflake data warehousing SQL querying and performance tuning Data pipeline design and ETL/ELT patterns
DevOps and source control GitHub Enterprise, GitHub Actions, CI/CD pipelines Azure DevOps (work item tracking) Docker/containerization Infrastructure-as-code concepts (Terraform or equivalent)
Integration technologies REST, JSON, XML, OAuth 2.0 Webhooks, API gateway patterns
FHIR / HL7 familiarity a plus
Development practices SOLID development principles Object-oriented and functional design patterns Code review, refactoring, and technical debt management Security vulnerabilities and secure programming techniques
Software architecture Architecture modeling and documentation Distributed systems design patterns Platform consolidation and legacy modernization strategies

Nice To Haves

Agile SCRUM experience preferred
Commensurate experience or advanced industry technical certification will also be considered
Salesforce certification preferred
familiarity with healthcare data standards (FHIR, HL7, HIPAA) preferred
TypeScript preferred
FHIR / HL7 familiarity a plus

Responsibilities

Provide technical leadership including consensus building and architectural decisions for software development teams
Lead the technical design process for HealthStream applications and enhancements
Coordinate technical projects with other technical disciplines within HealthStream IT
Ensure software development teams adhere to HealthStream standards, processes, and best practices for software development and support efforts to define and update department policies
Oversee the recruiting and hiring of software developers
Mentor, support and retain junior managers and software developers
Evaluate the performance of junior managers and software developers
Support efforts to allocate software development personnel among projects
Work with managers and software developers to establish and achieve career development goals for scoped reporting structure
Ensure teams within purview are consistently using AI Productivity tooling to enhance delivery and quality
Oversee and support the delivery and deployment of software releases to pre-production and production environments
Define, organize and provide ongoing support for software applications in pre-production and production environments
Coordinate the rapid response and resolution for high-priority software application defects and operational issues
Provide input to senior management on budgetary and organizational concerns
Lead investigation, diagnosis, and mitigation of software application failures and defects
Work with business stakeholders to refine and inform the requirements for software application features and enhancements
Communicate technical design details and provide clear guidance and complexity estimates for proposed software applications, features, and enhancements
Collaborate with Quality Assurance on key focus areas and appropriate strategies for testing software application features, enhancements, and defect fixes
Continuously consult and collaborate with architects, software developers, QA analysts and others on technical design, practices and emerging technologies
Investigate new tools and technologies and advocate for their use in HealthStream software development
Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies within scope of influence
Proactively identify and mitigate interpersonal issues and work towards conflict resolution
Able to put personal opinion aside and compromise to achieve outcomes that consider the strategic direction of leadership and the company.
Able to balance multiple concurrent projects while delegating tasks at an appropriate level
Able to effectively communicate with those outside of the immediate team to collaborate and coordinate on common concerns
Actively breaks down silos and fosters a team spirit by referencing successes and failures in collective terms rather than by individual, function or role.
Able to think through options when faced with challenges that need guidance and present those options to leadership with related pros and cons
Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies
Demonstrates critical thinking skills when devising solution outcomes that balance risk, scope, timeline and compromise.