Director, Development Administration

New York Road Runners•New York, NY

1d•Hybrid

About The Position

The Director, Development Administration, leads strategic direction on development data, processes and automation and implementation of long-term systems for data management for the organization. This position leads the department’s efforts in collecting and reporting on donor data, tracks and produces financial reports on all revenue collected, and helps in identifying potential donors.

Requirements

5 years previous related experience
Bachelor’s degree preferred
Salesforce Certification preferred
Power user of Salesforce or other similar donor database with the ability to both develop and guide strategy and to execute in the system on a day-to-day basis
Superior organization skills, attention to detail, and ability to juggle multiple projects and frequent deadlines
Excellent written and verbal communication skills
Tact, diplomacy, and discretion
Ability to provide a superior customer service experience
Flexibility and the ability to work independently as well as collaboratively with staff across divisions
Knowledge of fundraising and development practices, standards, and reporting
Knowledge of budgeting processes
Ability to perform in a fast-paced environment and perform under pressure
Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
Strong attention to detail
Excellent written and verbal communication skills
Ability to work occasional weekends or evenings
Strong commitment to diversity, equity, and inclusion
All staff are required to work the United Airlines NYC Half Marathon, RBC Brooklyn Half Marathon, and the TCS NYC Marathon.

Responsibilities

Lead development and implementation of strategy related to donor database (Salesforce) and program data (Haku)
Serve as liaison with IT team and Finance to ensure the system and our processes are functioning optimally
Ensuring smooth functioning of development donor database, updating and cleaning records and devising data entry and coding protocols
Producing reports on donors and revenue upon request, ensuring financial alignment with company general ledger; reconcile general ledger monthly
Overseeing and reporting weekly and monthly on all donation intake portals, and supplying additional financial/donation reports as deemed necessary
Oversee Donor Stewardship from planning through implementation including assisting the department in planning and executing donor cultivation and fundraising events
Oversee monthly reconciliation and reporting
Oversee match giving process using Double the Donation and company portals to approve and process corporate match gifts
Work with finance to prepare annual 990
Supervise Development Administration Lead and part-time support
Preparation of large data lists for gift processing
Assist with database maintenance/conversions
Assist with donation tracking process
Process incoming check and credit card donations; enter into donor database; prepare timely acknowledgement letters; and perform other tasks associated with donation entry and tracking
Help prepare donation deposits
Assist with collection of matching gifts
Provide overflow support for the department as needed
Support larger Development team during race week and race day at NYRR Marquee Events (United Airlines NYC Half, RBC Brooklyn Half, and TCS New York City Marathon) and several departmental events throughout the year, in both planning and by working these events (some evenings and weekends required)