Director DDS Business Enablement & Implementation

GSK•Upper Providence, PA

2d•Hybrid

About The Position

Drive the design and delivery of multiple, complex, high-impact initiatives that enhance Drug Development and Supply (DDS) performance, strengthen ways of working, and support organizational readiness for strategic change. Act as an integrator across functions, ensuring programs, processes, and innovations are translated into tangible impact and sustained adoption.

Requirements

Degree in Life Sciences, Business, or related field; or equivalent by experience
Experience in program management, business transformation, operational excellence, or organizational change within complex, matrixed environments.
Experience in design, scope, and delivery of major cross-functional initiatives with clear outcomes, governance, and performance measures.
Experience working with cross-functional leaders and serving as a thought partner for decision-making across R&D, Chemistry, Manufacturing & Controls (CMC), or Operations.

Nice To Haves

Advanced degree in Life Sciences, Business, or related field; or equivalent by experience
Experience leading enterprise-level transformation programs in biopharma R&D, CMC, or supply chain settings.
Demonstrated ability to manage innovation and capability portfolios, including oversight of milestones, resources, risks, and implementation readiness.
Experience of Chemistry, Manufacturing & Controls (CMC) processes, digital capabilities, or manufacturing technologies, enabling integrated decision-making with performance and digital partners.
Experience driving process standardization and optimization, especially in regulated or highly cross-functional environments.
Experience designing and facilitating capability-building or organizational development programs.

Responsibilities

Shape, scope, and design major improvement and transformation initiatives aligned to enterprise priorities, ensuring clear outcomes, governance, and success measures.
Lead structured change approaches (Prosci or equivalent) for Drug Development and Supply (DDS) -wide initiatives, ensuring adoption, behaviour change, and long-term embedding of new processes or capabilities.
Identify performance gaps and define targeted interventions—process improvements, capability uplift, or new ways of working—to enable higher-quality delivery.
Provide portfolio overview of Drug Development and Supply (DDS) innovation and capability portfolio delivery (delivered via the functional lines and/or external partnerships) including progress against plans (time, budget & resource), implementation readiness and change plan to implement. Proactively identify any interventions to ensure that capabilities deliver agreed benefits. Partner with others in Chemistry, Manufacturing & Controls (CMC) performance, Chemistry, Manufacturing & Controls (CMC) Digital and MTT leads to ensure a holistic view of all innovation investments and resource demand.
Serve as a trusted partner to functional leads and Chemistry, Manufacturing & Controls (CMC) Performance Leads, ensuring alignment, clarity, and informed decision-making.
Drive the standardization, optimization, and embedding of business processes, ensuring consistency and high-quality execution across Drug Development and Supply (DDS).
Support development of team and organizational capabilities through targeted learning and skill- building initiatives.
Identify potential risks to delivery or adoption and propose proactive mitigation strategies.