Director, Data Science & Analytics

Hope Media Group • New Caney, TX

1d

About The Position

The Director, Data Science & Analytics proactively uses internal and acquired data to increase revenue, improve audience engagement, expand platforms, and streamline business processes. The role collaborates with functional leaders, software development teams, and data providers to help Hope Media Group become a data-informed, insights-driven organization. It defines, develops, and supports the organization’s ability to use data as a strategic asset and provides analytical insights for strategic and operational planning. The director advocates for personalized experiences for viewers, listeners, donors, and consumers, and creates, implements, and oversees artificial intelligence systems to inform organizational decisions.

This position leads and manages the Data Science team, advances data-informed decision-making, develops strategic metrics and KPIs, and partners with Technology on data engineering and dashboard capabilities. It communicates findings through presentations, visualizations, reports, and other deliverables to technical and non-technical stakeholders, including executive leadership.

The role includes supervisory responsibility for a unit, section, or department, including recommending hiring and termination decisions, conducting performance appraisals and salary reviews, and applying company policies. Occasional travel and occasional nights, weekends, or holidays for conferences or retreats may be required. The position has physical requirements involving spoken communication, hearing, repetitive hand and wrist motion, light work, and close visual acuity.

Requirements

• Bachelor’s degree in statistics, a quantitative field, economics, finance, business mathematics, or a related field.
• At least 7–10 years working with business stakeholders and senior leaders to advise on and deliver data analytics, information, and technology solutions.
• At least 7–10 years leading enterprise insights, analytics, and/or business intelligence teams.
• At least 7–10 years leading and implementing analytical solutions using a variety of commercial technologies and platforms.
• Ability to lead team members and demonstrate attention to detail.
• Strong solution-design capabilities, especially for BI and analytics applications.
• Experience consuming large datasets from multiple sources and implementing visualizations using mainstream commercial software platforms.
• Experience with big data, artificial intelligence, and infrastructure platforms.
• Strong project management skills.
• Resourcefulness and ability to learn and apply new areas of expertise efficiently.
• Experience exploring, implementing, and deploying advanced capabilities, including cognitive technology, machine learning/artificial intelligence, automation, and digital user engagement techniques.
• Experience with technologies such as Python, R, Java, Microsoft Azure, Microsoft Power BI, Tableau, and SQL.
• Heart for Christian ministry and strong moral character.
• Personal relationship with Jesus Christ, spiritual grounding, and working knowledge of Scripture.
• Active membership in a Bible-believing local church.
• Commitment to the ministry’s Statement of Faith and comfort praying with coworkers, leading spoken prayer, and participating in ministry prayer meetings and Bible studies.
• Passion for leveraging radio for evangelism and discipleship.

Nice To Haves

• Graduate degree.
• Experience with Microsoft Dynamics.

Responsibilities

• Champion data-informed decision-making across Hope Media Group.
• Lead, manage, and hold the Data Science team accountable for its productivity.
• Promote data-personalized experiences in applications throughout the ministry.
• Engage senior leadership on organizational challenges and present frameworks, insights, and findings that support decision-making.
• Analyze strategic questions central to Hope Media Group’s mission and objectives.
• Identify priorities that improve constituent experience, donor growth, and engagement of listeners.
• Build and maintain consultative, collaborative relationships with stakeholders; identify and address their data reporting and analytics needs and potential strategic initiatives.
• Collaborate with the Technology team on specifications and requirements for a data engineering roadmap to acquire, store, and retrieve data supporting mission, operating, and revenue interests.
• Review existing systems against future needs and benefits, recommend improvements, and identify duplicative tools or costs.
• Identify, develop, and support KPIs for audience expansion, market development, platform expansion, risk mitigation, donor development, and other strategic metrics.
• Drive innovation in dashboard offerings in partnership with the Technology team.
• Design and develop presentations, data visualizations, reports, and other deliverables; summarize findings for stakeholders and executive leadership.
• Create, implement, and oversee artificial intelligence systems to inform organizational decisions.
• Perform other duties as needed.

Benefits

• Medical insurance.
• Dental insurance.
• Vision insurance.
• Health Savings Account with employer contribution.
• Flexible Spending Accounts.
• Company-paid short-term and long-term disability.
• Employee Assistance Program.
• Generous paid time off.
• Three paid Mission Days.
• Twelve company-paid holidays.
• 403(b) retirement plan with company match.
• Group life insurance.
• Legal Shield and identity theft protection.
• Access to Marketplace Ministry Chaplains.

What This Job Offers

• Job Type: Full-time
• Career Level: Director