About The Position
Leads enterprise-wide performance monitoring and real-time operational governance, ensuring standardized processes for shift operations, event management, escalation, incident command, and communications. Oversees capacity and readiness for critical infrastructure (power, cooling, controls, life safety, and physical security), ensuring sites are resilient, compliant, and audit-ready. Partners with executive leadership on multi-year operational, reliability, and financial targets; drives adoption of automation, telemetry, and predictive maintenance to reduce risk and improve mean time to restore (MTTR). Establishes crisis management standards, continuous improvement mechanisms, and a culture of operational excellence, knowledge sharing, and accountability. Leads major expansion and transformation initiatives impacting operational readiness, serves as senior liaison across regions, and oversees the full lifecycle of critical infrastructure and hardware assets—including install, maintenance strategy, spares, vendor performance, and investment governance—to optimize reliability, security, and scalability. Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] [[email protected]] or by calling 1-888-404-2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Responsibilities
- Leads enterprise-wide performance monitoring and real-time operational governance
- Ensuring standardized processes for shift operations, event management, escalation, incident command, and communications
- Oversees capacity and readiness for critical infrastructure (power, cooling, controls, life safety, and physical security)
- Partners with executive leadership on multi-year operational, reliability, and financial targets
- Drives adoption of automation, telemetry, and predictive maintenance to reduce risk and improve mean time to restore (MTTR)
- Establishes crisis management standards, continuous improvement mechanisms, and a culture of operational excellence, knowledge sharing, and accountability
- Leads major expansion and transformation initiatives impacting operational readiness
- Serves as senior liaison across regions
- Oversees the full lifecycle of critical infrastructure and hardware assets—including install, maintenance strategy, spares, vendor performance, and investment governance—to optimize reliability, security, and scalability
Benefits
- competitive benefits that support our people with flexible medical, life insurance, and retirement options
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
