Director, Data and Analytics

Thrive South Side•Chicago, IL

23h

About The Position

The Director, Data and Analytics provides strategic direction, technical oversight, and operational leadership for Thrive South Side’s data infrastructure, business intelligence, and partner reporting. Reporting to the Vice President of People and Operations, the Director serves as a technical strategist and data business partner, turning complex healthcare data into actionable insights for executives, Managed Care Organizations (MCOs), health systems, and community and clinical partners. The role leads the Data and Analytics department, supervises management-level staff, and guides the technical team in delivering analytics products. The Director oversees data warehouse operations and healthcare interoperability pipelines, sets MCO data strategy, maintains reporting quality, and presents data findings to executive and partner stakeholders. The role also leads the strategic architecture and reliability of the organization’s Data Lakehouse and supports data sharing with partner organizations and the Health Information Exchange (HIE).

Responsibilities

Translate organizational goals into long-term analytical roadmaps and serve as the primary data business partner to executive leadership.
Deliver executive-level data presentations and facilitate discussions with external partners and clinical stakeholders.
Promote enterprise data literacy and data stewardship initiatives, including formal development pathways.
Guide analytics staff in developing methods for payer reporting, medical expense tracking, and contract performance.
Work with health plan technical teams to translate payer requirements, incentive arrangements, and value-based care contracts into scalable technical workflows.
Oversee analytical models for total cost of care, longitudinal utilization, and patient empanelment metrics.
Guide the architecture, expansion, and day-to-day reliability of the in-house Data Lakehouse and data-sharing capabilities with partners and the HIE.
Oversee ingestion, harmonization, and transformation pipelines for clinical EHR/EMR feeds, state eligibility files, MCO encounter data, and community referral platforms.
Collaborate with technology vendors, external health systems, and HIE networks to improve integrations, resolve bottlenecks, and maintain system reliability.
Enforce HIPAA and HITECH compliance, role-based access controls, and privacy standards across data warehouses and reporting platforms.
Partner with IT and operations to align data architecture with organizational security frameworks and compliance certifications.
Set quality-control standards for outward-facing analytics, including visual presentation integrity, data accuracy, and cohort validation.
Lead the Data and Analytics department, supervise management-level staff, and guide technical staff.