Director, Data and AI Activation

Navy Federal Credit Union•Vienna, VA

22h•Onsite

About The Position

The Director, Data and AI Activation builds partnerships across business units and enterprise Data and AI teams to bridge the gap between strategy and activation, converting enterprise investments into adopted capabilities and measurable outcomes. The role establishes repeatable frameworks, playbooks, and operating mechanisms that help business units navigate, adopt, and apply emerging Data and AI capabilities. It translates enterprise Data and AI Strategy into business-unit objectives, plans, and actions, while surfacing business context and adoption insights to inform enterprise priorities. The Director owns the enterprise business-unit activation plan for data and AI, with final decision authority, and scales the activation function as enterprise investment and demand grow. The position leads teams responsible for data activation and AI activation, aligns priorities across both functions, develops staff, shapes staffing and role design, and formalizes activation progress measures. It also partners with governance, risk, security, and workforce readiness teams to incorporate foundational requirements into activation approaches. The role is based at 820 Follin Lane, Vienna, Virginia, and the stated hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

10–15 years of relevant work experience.
MBA and/or a related degree or qualifications in Data Science, AI, Computer Science, Information Technology, Strategy, or a related field, or an equivalent combination of education, training, and experience.
Significant experience leading activation, enterprise transformation, enablement, adoption, strategy execution, or related functions, including experience leading people managers.
Extensive experience creating strategy for large-scale, cross-enterprise initiatives.
Extensive experience leading work across digital transformation, data strategy, AI strategy, and activation.
Extensive experience developing strategic, operational, and technology roadmaps.
Extensive experience using consultative approaches to engage stakeholders, diagnose needs, and translate strategy into action.
Advanced knowledge of data and AI governance practices, including Ethical AI.
Expert ability to communicate data and AI concepts clearly to executive, technical, and non-technical audiences.
Extensive experience developing pragmatic solutions using knowledge of financial services, business operations, and technology trends.
Advanced knowledge of banking and financial-industry trends, products, and services.
Advanced ability to execute in a fast-paced, high-demand environment while balancing multiple enterprise priorities.
Expert ability to influence leaders and guide strategic thinking as a trusted advisor.
Expert critical-thinking, analytical, and problem-solving skills.
Expert ability to translate business needs into scalable data and AI activation priorities.
Applicants must be authorized to work in the United States without current or future sponsorship.

Responsibilities

Scale the activation function to meet growing enterprise demand as investment in AI and data capabilities expands across business units.
Own and make final decisions on the enterprise business-unit activation plan across data and AI, partnering with data product, AI, and business teams to align priorities, adoption plans, and execution roadmaps.
Serve as the primary alignment partner for business-unit activation, connecting business-unit priorities with enterprise Data and AI initiatives and leading large-scale cross-business-unit activation efforts.
Build and own repeatable activation frameworks, playbooks, and operating mechanisms that enable business units to discover, understand, access, adopt, and apply enterprise Data and AI capabilities through consistent training, guidance, support, and readiness approaches.
Guide scalable activation of emerging Data and AI capabilities, ensuring new platforms, tools, and investments are introduced through consistent enterprise playbooks.
Drive change readiness, engagement, and adoption through communications, training, and change support so business units can understand, embrace, and integrate new capabilities.
Partner with governance, risk, security, and workforce readiness teams to integrate foundational requirements into enterprise-scale business-unit activation approaches for data and AI.
Translate enterprise Data and AI Strategy priorities into business-unit action, ensuring strong data foundations support AI adoption and outcomes.
Establish mechanisms to assess business readiness, identify adoption gaps, and translate business context and feedback into activation priorities and improvements to enterprise playbooks.
Lead and develop teams responsible for data activation and AI activation, setting priorities and ensuring alignment across both functions.
Define, socialize, and formalize activation progress measures and metrics.
Provide mentorship, coaching, and professional development opportunities to high-performing teams.
Make staffing decisions and shape role design as the function matures.
Maintain thorough knowledge of and ensure compliance with applicable federal and state laws, rules, regulations, and Navy Federal policies and procedures.
Develop and maintain team-specific components of the Division Annual Financial Plan (AFP).
Perform other duties as assigned.