Director, Dallas College Transfer ASAP (Grant-Funded)

Dallas College•Charlotte, NC

2d•Onsite

About The Position

This role is critical to advancing Dallas College's mission of helping students persist, graduate, and successfully transfer to a four-year university. The Director leads a transformative, grant-funded initiative focused on supporting full-time, Pell-eligible students through comprehensive academic, career, financial, and transfer services, helping remove barriers and improve long-term student success. The Director will shape the success of a high-profile, four-year institutional initiative by building and scaling a student support model that directly influences retention, degree completion, and transfer outcomes. Through leadership of staff, university partnerships, grant operations, and student success strategies, this position will have a measurable impact on hundreds of students and contribute to Dallas College's broader completion and workforce goals. This is a unique opportunity to build something from the ground up. The Director will lead the implementation and growth of the Transfer ASAP program, influence institutional strategy, collaborate with senior leaders and university partners, and bring innovative student success practices to scale. For someone passionate about access, equity, transfer success, and data-informed leadership, this role provides the chance to make a lasting difference in students' lives while leading a highly visible initiative.

Requirements

Master’s degree in Higher Education, Educational Leadership, Student Affairs, Counseling, Social Work, or a related field plus two (2) years of progressively responsible leadership experience in higher education student success, transfer services, retention, advising, or academic affairs OR Bachelor's degree plus five (5) years of progressively responsible leadership experience in higher education student success, transfer services, retention, advising, or academic affairs.
Knowledge of the purpose of community colleges and the vision of Dallas College.
Demonstrated knowledge of Guided Pathways, transfer advising, retention strategies, career development, and holistic student support practices.
Demonstrated understanding of the CUNY ASAP framework or similar high-touch student persistence and completion models.
Demonstrated understanding of transfer student success frameworks, transfer pathway development, and university partnership collaboration.
Experience implementing proactive, high-touch, case-managed student success interventions and supporting academically and economically disadvantaged student populations.
Experience using data and technology to support strategic planning, student outreach, operational improvement, and student success interventions.
Demonstrated ability to evaluate student outcomes and use data to support continuous improvement initiatives.
Demonstrated ability to supervise, coach, develop, and evaluate professional staff and student support teams.
Strong project management, organizational, problem-solving, and operational leadership skills.
Strong communication and facilitation skills, including the ability to communicate effectively with multiple stakeholder groups.
Demonstrated ability to build collaborative relationships across academic affairs, student affairs, institutional leadership, and external partner organizations.
Demonstrated ability to support organizational change and implement new initiatives in a dynamic higher education environment.
Excellent interpersonal skills using collaboration, tact, patience, and courtesy.
Ability to respond appropriately to issues in a rapidly changing educational and economic environment.
Possess an understanding of budget preparation and management.

Nice To Haves

Doctorate in Education or related discipline.
Experience supervising student success professionals and/or multidisciplinary support teams.
Experience managing programs, initiatives, or grants designed to support student persistence, retention, completion, or transfer success.
Experience leading transfer-focused student success initiatives or large-scale retention and completion reforms.
Experience supporting full-time, Pell-eligible county, first-generation in college, adult, and/or economically disadvantaged student populations.
Demonstrated experience building university partnerships, transfer pathway collaborations, transfer transition supports, and priority access initiatives.
Experience implementing holistic advising or case management models in higher education.
Experience working with evidence-based student success models such as ASAP, Guided Pathways, or similar comprehensive retention initiatives.
Bilingual or multilingual preferred.
Experience in grant administration, compliance monitoring, budget oversight, and program reporting.
Demonstrated ability to administer or coordinate student financial supports, scholarships, stipends, or related student support resources in partnership with financial aid, foundation, business services, and other institutional teams.

Responsibilities

Lead the development, implementation, scaling, and continuous improvement of Dallas College Transfer ASAP, ensuring alignment with institutional student success goals, Guided Pathways principles, four-year grant expectations, grant requirements, and evidence-based ASAP practices.
Oversee the delivery of integrated, high-touch student support services including academic advising, transfer planning, career development, tutoring, financial support administration, and student engagement initiatives.
Supervise and support Transfer ASAP staff through coaching, performance management, professional development, and operational leadership.
Develop and implement strategies to recruit, enroll, retain, and support full-time, Pell-eligible Dallas County students participating in Transfer ASAP.
Ensure implementation of proactive, high-touch, case-managed advising practices that support student persistence, full-time enrollment, transfer readiness, and timely completion.
Collaborate with the Associate Dean of Transfer Skills Development and university partners to support transfer pathway development, transfer programming, transfer transition supports, and priority access initiatives for Transfer ASAP students.
Work collaboratively with the Senior Director of Retention and Completion, Success Coaching leadership, and the Executive Director of the Case Management Studio to align advising, retention, and student engagement practices with institutional case management and student success strategies.
Coordinate with the ASAP Data Analyst to establish, monitor, and assess program metrics, student outcomes, engagement indicators, and operational effectiveness.
Oversee four-year grant administration activities including budget management, compliance monitoring, reporting, data collection, implementation milestones, and communication with institutional and external stakeholders.
Develop processes supporting effective scholarship, stipend, and other student support resource distribution for Transfer ASAP students in collaboration with the Dallas College Foundation, Financial Aid, Business Services, and other institutional departments.
Establish collaborative working relationships with Outreach and Recruitment, Admissions, Financial Aid, Registrar, Career Services, Transfer Services, Success Coaching, Academic Affairs, Institutional Research, and other departments critical to successful program implementation.
Lead the development and implementation of interventions and academic support strategies for students experiencing academic, financial, or personal barriers to persistence and transfer success.
Monitor program operations to ensure timely delivery of services, effective student outreach, accurate case documentation, and compliance with institutional and grant expectations.
Prepare reports, presentations, and program updates for college leadership, grant stakeholders, and external partners.
Participate in institutional committees and cross-functional workgroups supporting transfer, retention, persistence, and student success.
Ensure compliance with all relevant college policies, grant requirements, state and federal regulations, and reporting expectations.
Exercises full discretion and decision-making authority in the recruitment, selection, hiring, mentoring, coaching, development & termination of staff, ensuring alignment with organizational goals, budgetary constraints, and workforce planning strategies.
Drive high performance by administering the performance management process timely, setting clear expectations, conducting performance evaluations, and implementing initiatives that enhance employee engagement, motivation, and retention.
Perform other duties not listed as assigned.