Director, Customer Partnerships

Parts Town•Addison, IL

1d•Hybrid

About The Position

The Customer Partnerships Director oversees a key group of Chains Segment customers and develops and maintains relationships with a strategic set of accounts through account penetration, sales, and marketing activities. The role includes creating business plans to maximize profitable growth, prioritizing time and resources to carry out those plans, partnering with marketing to develop communications and other proactive sales tools, identifying new business-building opportunities, and leading projects successfully. The position calls for someone who can build strong customer relationships, set priorities, and follow through on commitments. The Director manages strategic account performance, delivers annual sales and MP overall contribution objectives, and acquires new accounts to meet or exceed quarterly and annual sales quotas. The role also builds knowledge of industry trends and competition, develops influential customer contacts at all levels, and collaborates with sales, marketing, and customer experience teams to advance initiatives. The role offers a hybrid work schedule and requires up to 30% travel. The stated annual salary range is $77,539.27–$115,833.79, with compensation based in part on qualifications, experience, and geographical location. Some roles may also offer profit sharing and an annual bonus, depending on the role.

Requirements

5–7 years of experience in a fast-paced, high-growth consultative and collaborative sales environment.
Previous experience leading and growing a sales territory.
Proven success in national account leadership, account development, project management, and data management.
Strong people and presentation skills.
Fluent in English, both written and verbal.
Ability to accommodate up to 30% travel time.

Nice To Haves

Knowledge of supply chain and marketing.

Responsibilities

Manage and drive strategic account performance by developing business plans to maximize profitable growth.
Deliver annual sales and MP overall contribution objectives.
Obtain new accounts to consistently meet and exceed quarterly and annual sales quotas.
Proactively build and maintain in-depth knowledge of industry trends and competition.
Cultivate a network of influential contacts at all levels of assigned customers to achieve sales objectives.
Collaborate with sales, marketing, and customer experience teams to maximize initiatives by sharing knowledge and developing proactive tools.
Prioritize time and resources to fulfill customer business plans.
Build communication and other proactive tools with marketing to increase sales.
Create new business-building opportunities and successfully lead projects.