Director, Customer Partner Incentive, Financial Services

Kyndryl•Columbus, OH

1d•Onsite

About The Position

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. Are you ready to take on an exciting challenge as an Account Management Partner with Kyndryl? We're looking for a dynamic individual like you, who can revolutionize relationship management, drive account growth, and boost profitability. In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted relationships with top-level executives. As an Account Management Partner, you'll be at the forefront of driving proactive account growth. You'll focus on not only selling new offerings but also minimizing erosion in renewals, ensuring that our largest accounts continue to flourish and thrive. You'll be a strategic mastermind responsible for developing and executing cutting-edge account strategies. Your expertise will lead to the successful growth and retention of Kyndryl's most valuable accounts. With your sharp eye for identifying and qualifying new opportunities, you'll build relationships with key decision-makers and deliver tailor-made solutions that cater to the unique needs of each customer. Collaboration is key, and as an Account Management Partner, you'll work closely with other sales team members to ensure a seamless account management process. Together, you'll execute every aspect flawlessly, from the initial prospecting stage to closing deals and beyond. You will lead one or more Portfolio or Strategic accounts, and you'll be the driving force behind generating new opportunities and expanding existing work into larger scopes and new capabilities. By building a strong go-to-market pipeline with our partners, you'll join forces to pursue and conquer new deals, taking Kyndryl to unprecedented heights. You're not just an expert in our industry—you're an expert in the industry. With your deep knowledge of external best practices, you understand how they can impact our customers. By staying ahead of the curve, you'll continuously provide innovative solutions that position Kyndryl as a leader in the market. As an owner of the account P&L, you'll take charge of customer satisfaction, ensuring that our clients are not only happy but also successful. Integrity is at the core of everything you do, and you'll go above and beyond to ensure account compliance and maintain a stellar reputation. If you're ready to embark on an exhilarating journey with Kyndryl, where your skills, expertise, and creativity will shape the future of account management – then we can't wait to meet you. Join our team and let's make remarkable things happen together.

Requirements

Must be in a commutable distance to Cincinnati, Ohio
Minimum of 5+ years' experience running account P&L
Deep knowledge of business and technology trends and industry best practices
Minimum of 7+ years of experience managing sales process end-to-end
Proven experience with revenue growth, cost, profitability, trends, and risks
Open minded and empathetic approach in relationships with customers

Nice To Haves

Bachelor's degree or Master’s degree
Sales experience in technical solutions

Responsibilities

Create, maintain, and develop deep customer connections.
Build trusted relationships with top-level executives.
Drive proactive account growth.
Sell new offerings and minimize erosion in renewals.
Develop and execute cutting-edge account strategies.
Identify and qualify new opportunities.
Build relationships with key decision-makers.
Deliver tailor-made solutions.
Work closely with other sales team members to ensure a seamless account management process.
Lead one or more Portfolio or Strategic accounts.
Generate new opportunities and expand existing work into larger scopes and new capabilities.
Build a strong go-to-market pipeline with partners.
Pursue and conquer new deals with partners.
Provide innovative solutions.
Own the account P&L.
Ensure customer satisfaction.
Ensure account compliance and maintain a stellar reputation.

Benefits

Competitive salary and benefits package.
Opportunities for professional growth and development.
A dynamic and inclusive work environment.
The chance to work with a leading global IT services company.
Kyndryl’s discretionary annual bonus program
Medical and dental coverage
Disability
Retirement benefits
Paid leave
Paid time off
Sales commission plan (if applicable)
Access to employee learning programs for certifications (Microsoft, Google, Amazon, Skillsoft, etc.)
Company-wide volunteering and giving platform