Director Customer Excellence & Logistics Ops

Henkel group•Stamford, CT

7d•$170,000 - $225,000•Hybrid

About The Position

At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Consumer Brands business unit – where we empower our employees to bring the best Laundry & Home Care and Hair products to people around the world. Dare to learn new skills, advance in your career and make an impact at Henkel.

Requirements

bachelor’s degree in Business, Supply Chain or related field required.
Minimum of 15 years’ experience in Supply Chain with a focus on collaborative relationship building, customer service, logistics and supply chain execution with 5 or more years leading a team.
Experience in customer or supplier facing roles is required.
Strategic thinking demonstrable
Proficient in MS Office, with advanced skills in Excel; SAP/ERP/BI knowledge, with experience preferred
Financial acumen and knowledge of P&L financial management
Recognized developer of team and especially talent level individuals

Nice To Haves

MBA preferred
Experience in CPG, Retail or Logistics preferred.

Responsibilities

Acts as the primary peer and supply chain partner to Commercial/Sales leadership and customer supply chain executives.
Integrates deep knowledge of both company and customer supply chains to solve complex problems, shape strategies, and represent Customer & Logistics Excellence with Sales.
Collaborates with Sales, Marketing, Finance, and Supply Chain teams to align commercial strategies, optimize operations, and support new business opportunities.
Identifies current and future business needs, translating them into project direction, solution design, and resource allocation.
Develops and executes customer-focused supply chain programs (logistics efficiency, returns, unsaleable, CPU), while leading KPI performance and continuous improvement initiatives.
Builds and manages strategic relationships with customers, suppliers, and 3PL partners, overseeing operations and >$120MM in budgets while driving end-to-end value creation