Director – Custom Programs and Client Engagement

Texas A&M • College Station, TX

3d • Onsite

About The Position

Texas A&M University’s Mays Business School is a vibrant learning organization of more than 175 faculty members, 125 staff members, and 6,400 undergraduate and graduate students in accounting, finance, management, management information systems, marketing, and supply chain management. Mays Business School’s vision is to advance the world’s prosperity. To advance the world’s prosperity means providing a better future for generations who follow, including quality of life, environment, and economic systems. To fulfill this vision, our mission is to be a vibrant learning organization that creates impactful knowledge and develops transformational leaders. The Center for Executive Development (CED) at Mays Business School strives to provide fully custom executive education programs that cultivate ethical leaders. Embodying the Texas A&M traditions of excellence, integrity, leadership, loyalty, respect and selfless service, the staff at the CED welcomes the on-going dialog with clients to develop a tailored set of executive courses to meet their objectives. It is the CED’s mission to educate and empower transformational leaders for a global society.

Requirements

• Bachelor's degree
• A minimum of ten years of related experience in higher education, executive education, consulting, or human resources including managerial training and development.
• Effective verbal and written communication skills.
• Strong public speaking, organizational, leadership, and supervisory skills.
• Maintains attention to detail and utilizes sound judgment.
• Experience with hiring, terminating, evaluating, and coaching individuals and teams.

Nice To Haves

• Master's degree (MBA, MS, MA)
• Terminal degree is strongly preferred in a discipline applicable to the role in business, education administration, human resources, or a related discipline.
• Classroom teaching and or group facilitation and consulting skills and experiences are highly desirable.
• Experience leading teams of knowledge workers and experience working with business school faculty is highly desirable and a requirement for top candidates and payscale considerations.

Responsibilities

• Develop, direct, and facilitate executive education programs, consulting engagements, action research, and relationship management for custom clients.
• Partner with Mays faculty to develop new programs for clients, assessing needs and business objectives, and incorporating client culture into program design.
• Manage resources to maximize value for the Center and clients, selecting and supporting faculty and content providers.
• Collaborate with academic leaders and faculty to recruit and retain qualified instructors and develop innovative curricula.
• Communicate program design and learning outcomes to clients, ensuring high-quality delivery and meeting profitability guidelines.
• Analyze program data to track progress and guide adjustments, oversee continuous improvement, and exercise independent judgment to determine effective solutions.
• Serve as the primary interface with clients from proposal to program conclusion, meeting with top leadership to assess needs.
• Manage client relationships, including pre-program planning, program delivery, evaluation, feedback, and ongoing relationship building.
• Assist the Executive Director/Assistant Dean in developing and implementing departmental strategic plans.
• Establish performance goals and measures to evaluate success.
• Ensure adherence to university, departmental, and governmental policies.
• Supervise and direct client engagement and program director staff, along with the activities of engagement teams.
• Directly supervise staff, including facilitating meetings/retreats, evaluating personnel, providing developmental feedback and coaching, assessing/adjusting position duties, and reprimanding/terminating when necessary.
• Oversee personnel within areas managed by direct reports, modeling and promoting commitment to the department’s mission, customer focus, collaboration, and cooperation.
• Assist with prospective clients, meeting with potential clients to determine partnership possibilities for leadership development programs.
• Assist Client Engagement Director with proposal development.
• Provide support to other CED staff engaged in new business development.

Benefits

• Compensation will be commensurate to selected hire’s experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Director