Director, Strategic Client Programs

Oracle•Nashville, TN

3d•$139,200 - $306,400

About The Position

Oracle's Strategic Customer Engineering (SCE) organization enables Oracle's most strategic customers to successfully plan, acquire, and consume OCI services at scale. Our customers run mission-critical workloads on Oracle Cloud, and our mission is to ensure customer growth plans can be translated into predictable and executable technical outcomes. The Technical Demand organization serves as the planning and orchestration layer between Customer Management, Capacity Management, and Technical Delivery and acts as the authoritative source for customer demand visibility. The team is responsible for intake, qualification, prioritization, governance, forecasting, planning readiness, and fulfillment alignment for strategic customer demand, driving the operational mechanisms that connect customer growth plans with capacity investments and delivery execution. As Director of Strategic Client Programs, you will lead the Technical Demand organization within Strategic Customer Engineering. You will apply extensive experience in technical program management, customer engagement, portfolio planning, capacity management, and operational leadership to establish scalable planning and governance mechanisms that support customer demand, capacity strategies, and delivery execution. You will assist in the development of short-, medium-, and long-term plans to achieve strategic objectives. You will regularly interact with senior management and executives across Customer Management, Capacity Management, Product, Engineering, and Delivery organizations to ensure customer priorities and organizational objectives remain aligned.

Requirements

Demonstrated leadership and people management skills are essential.
Strong communication skills, analytical capabilities, operational rigor, and executive presence are required.

Responsibilities

Lead the Technical Demand organization within Strategic Customer Engineering.
Apply extensive experience in technical program management, customer engagement, portfolio planning, capacity management, and operational leadership to establish scalable planning and governance mechanisms that support customer demand, capacity strategies, and delivery execution.
Assist in the development of short-, medium-, and long-term plans to achieve strategic objectives.
Regularly interact with senior management and executives across Customer Management, Capacity Management, Product, Engineering, and Delivery organizations to ensure customer priorities and organizational objectives remain aligned.