Director, CRM Salesforce

Novanta Inc.
$160,400 - $256,600Hybrid

About The Position

Lead the future of CRM at Novanta. We’re looking for a strategic leader to own and evolve our Salesforce ecosystem. As Director of CRM Salesforce, you’ll define the roadmap, drive innovation, and ensure our platform scales with global growth. This is your opportunity to shape how we connect with customers across Sales, Marketing, Service, and beyond.

Requirements

  • Significant experience of using Salesforce.
  • Experience in a leadership role.
  • Salesforce Administrator Certification (Advanced Admin/App Builder preferred).
  • Proven success in enterprise-scale implementations.
  • Expertise across multiple Salesforce clouds.
  • Strong business acumen and ability to influence at executive level.

Responsibilities

  • Set and execute the long-term Salesforce strategy aligned with business goals.
  • Partner with senior leaders across Sales, Marketing, Finance, and Operations.
  • Own architecture, configuration, and optimization of Salesforce clouds.
  • Drive adoption through change management and governance.
  • Integrate Salesforce with ERP, marketing automation, and billing systems.
  • Lead a high-performing team and foster a culture of innovation.

Benefits

  • medical
  • financial
  • other benefits
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