Athletics Director CRM Business Analytics
University of South Florida•Tampa, FL
About The Position
The Director, CRM and Business Analytics will develop knowledge, shape customer journeys by segments, and build a data-driven strategy to increase overall revenue and fan engagement for the University of South Florida Athletics department. This role will analyze, propose, and lead the development of CRM initiatives, support the implementation of business intelligence tools, lead the department’s AI engagement initiatives, and set up data visualization reporting.
Requirements
- Knowledge of CRM systems and business analytics.
- Ability to shape customer journeys by segments.
- Skill in building data-driven strategies.
- Experience in analyzing and proposing CRM initiatives.
- Experience in leading CRM initiative development.
- Experience in supporting the implementation of business intelligence tools.
- Experience in leading AI engagement initiatives.
- Experience in setting up data visualization reporting.
Responsibilities
- Develop knowledge, shape customer journeys by segments, and build a data-driven strategy to increase overall revenue and fan engagement.
- Analyze, propose, and lead the development of CRM initiatives.
- Support the implementation of business intelligence tools.
- Lead the department’s AI engagement initiatives.
- Set up data visualization reporting.
Benefits
- Medical insurance plans
- Dental insurance plans
- Life insurance plans
- Retirement plan options
- Employee and dependent tuition programs
- Generous leave
- Hundreds of employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
