Director Credit

Resorts World Las Vegas • New York, NY

12d • $131,330 - $159,140 • Onsite

About The Position

The Director of Credit ensures all administrative duties and responsibilities are performed according to the departmental Standard Operating Procedures and Approved Internal Control Procedure guidelines. This is a key level position and requires a key level license. The Director of Credit oversees Credit limit approvals up to the signing limit listed in the Credit Authorizer’s limit matrix, establishes and maintains an effective two-way communication link between all levels of the department, and directs the necessary research to determine whether credit may be extended. This role involves creating credit scoring models to predict risks, approving or rejecting loan requests based on credibility and potential revenues and losses, negotiating loan terms with customers, monitoring payments, and maintaining records of credit applications. The Director ensures all lending procedures comply with regulations, develops, reviews, and updates the company’s credit policies, and interfaces with various departments including Cage, Player Development, VIP Services, Security, Surveillance, Slots, Revenue Audit, and Poker. Additionally, the Director oversees and manages Credit Executives, involving daily review of generated reports, player files, and daily record-keeping procedures, while maintaining strict confidentiality of internal activities. The role also ensures effective recruitment, hiring, training, recognition, coaching, and counseling, and facilitates yearly performance reviews for all employees within the department. The Director demonstrates consistent regard and dedication to guests, vendors, colleagues, and the Company by being engaged, interested, and productive, and possesses a working knowledge of the marketplace, actively and collaboratively assisting in building best practices for the Company’s success. They understand the impact of their actions and decisions on the Company both financially and on guest relations, exhibit initiative in presenting new ideas, and show respectful consideration of viewpoints, situations, and others, putting the guest at the forefront of every decision.

Requirements

• Must be at least 18 years old and have the ability to obtain the appropriate license pursuant to the applicable statute, rules and regulations.
• High school graduate or GED
• Five (5) years related experience
• Must be able to obtain and maintain a gaming license through New York State and other regulatory requirements as dictated by governing authorities.
• General business and accounting knowledge.
• Broad knowledge of credit procedures and administration.
• Knowledge of laws and regulations affecting the casino industry.
• Organizational and communication skills.
• Ability to effectively use Microsoft Office applications and other computer programs.
• Ability to perform mathematical computations.
• Ability to access and input information in the computer.
• Ability to remain in a stationary position for extended periods of time.
• Must be able to perform in an efficient and accurate manner on a daily basis.
• Demonstrates the ability to coordinate the operation of the Casino Credit Department.
• Ability to read, analyze, and interpret documents, such as policy and procedure manuals and other related documents.
• Ability to respond to common inquiries from other Team Members or guests.
• Fluency in English required.
• Ability to write detailed instructions and correspondence.
• Ability to effectively present information in one-on-one and small group situations.
• Ability to compute complex mathematical calculations.
• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to decipher various reports and maintains reports upon request with strong decision-making and problem-solving skills.
• Ability to work well under pressure and deadlines.
• The Team Member is regularly required to talk or hear.
• The Team Member is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls.
• The Team Member is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, stretch, bend, kneel, crouch, or crawl.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Essential responsibilities include moderate physical ability such as lift or maneuver at least fifteen (15) pounds, and prolonged sitting during the shift.

Nice To Haves

• two (2) years Casino Gaming or hotel experience preferred

Responsibilities

• Oversees Credit limit approvals up to the signing limit listed in the Credit Authorizer’s limit matrix.
• Establishes and maintains an effective two-way communication link between all levels of the department.
• Directs the necessary research to determine whether credit may be extended.
• Creating credit scoring models to predict risks.
• Approving or rejecting loan requests, based on credibility and potential revenues and losses.
• Negotiate loan terms with customers.
• Monitors payments.
• Maintains records of credit applications.
• Ensures all lending procedures comply with regulations.
• Develops, reviews and updates our company’s credit policies.
• Interfaces with the Cage, Player Development, VIP Services, Security, Surveillance, Slots, Revenue Audit and Poker.
• Oversees and manages the Credit Executives, involving the daily review of generated reports, player files, and the daily record keeping procedures.
• Maintains STRICT confidentiality of internal activities.
• Ensures effective recruitment, hiring, training, recognition, coaching and counseling and other personnel related matters are being handled appropriately throughout assigned departments.
• Facilitates and ensures that performance reviews of all employees within department are complete on a yearly basis.
• Performs other tasks as assigned.
• Demonstrates consistent regard and dedication to guests, vendors, colleagues and the Company by being engaged, interested and productive.
• Demonstrates a working knowledge of our marketplace; actively and collaboratively assists in building the best practices necessary for the Company’s success.
• Demonstrates an understanding of the impact actions and decisions have on the Company both financially and on guest relations.
• Demonstrates the initiative to present new ideas and perspective to create positive results.
• Exhibits respectful consideration of viewpoints, situations and others.
• Puts the guest at the forefront of every decision.

Benefits

• Pay Transparency: $131,330-159,140
• The Company is committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation or any other status protected by law. We welcome the strength of diversity in our workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: High school or GED