Credit Director

QXOGlendale, AZ

About The Position

QXO is North America’s largest distributor and installer of insulation; second-largest distributor of roofing products; second-largest publicly traded distributor of lumber and building materials; and largest distributor of waterproofing products. QXO is the fastest growing company in the $800 billion building products distribution industry and plans to become the tech-enabled leader by delivering best-in-class customer satisfaction and outsized returns for its shareholders. The company is targeting $50 billion in annual revenue within the next decade through accretive acquisitions and organic growth. Visit QXO.com for more information.

Requirements

  • 10+ years of progressive experience in credit, collections, or financial risk management
  • Proven leadership experience managing and developing high-performing teams (including managing managers)
  • Strong business acumen with the ability to balance risk management and commercial growth objectives
  • Excellent interpersonal and communication skills, with a demonstrated ability to influence both internal stakeholders and external customers
  • Experience working in a client-facing capacity and partnering closely with Sales teams
  • Deep understanding of accounts receivable management, credit underwriting, and risk assessment
  • Working knowledge of accounting and finance principles
  • Strong analytical, negotiation, and problem-solving skills
  • Proficiency in Microsoft Office Suite and credit/ERP systems

Nice To Haves

  • Experience in manufacturing, retail, construction or related industry a plus
  • familiarity with lien and bond processes is a plus
  • Bachelor’s degree in Business, Finance, or a related field preferred
  • Willingness to travel occasionally for customer and business needs

Responsibilities

  • Partner closely with Sales and key customers to support revenue growth while maintaining disciplined credit risk management
  • Serve as a senior, client-facing leader—building relationships with strategic accounts and resolving complex credit issues
  • Establish and execute credit strategies, policies, and procedures that balance risk and growth
  • Lead, coach, and develop a team of Credit Managers, ensuring strong performance, consistency, and alignment with company goals
  • Oversee credit underwriting decisions, including large or complex transactions and exceptions to policy
  • Monitor and manage overall accounts receivable performance, including DSO, delinquency trends, and bad debt
  • Drive proactive risk assessment and ensure timely updates to customer credit profiles
  • Lead negotiations on high-risk or delinquent accounts to minimize losses and preserve customer relationships
  • Oversee third-party collections, legal escalations, lien/bond processes, and bankruptcy activities
  • Deliver regular reporting and insights to senior leadership on credit performance, risk exposure, and portfolio health
  • Partner cross-functionally with Finance, Sales, Operations, and Legal to support scalable growth
  • Champion process improvements, systems enhancements, and best practices across the credit function

Benefits

  • 401(k) with employer match
  • Medical, dental, and vision insurance
  • PTO, company holidays, and parental leave
  • Paid training and certifications
  • Legal assistance and identity protection
  • Pet insurance
  • Employee assistance program (EAP)
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