Director, Credit Risk Policy

Mastercard • Toronto, ON

5d • CA$138,000 - CA$221,000 • Remote

About The Position

This role provides senior, independent Second Line of Defense oversight of credit risk across the Global portfolio. The Director is accountable for supporting the SVP Credit Risk to oversight credit risk governance, specifically on credit policy, standards and guidance, developing credit risk portfolio management information, key credit risk indicators, regulatory compliance, and oversight of first line credit risk management frameworks. The role supports and will represent Credit Risk function at regulator, committee, and senior stakeholder forums, ensuring alignment with global Credit Risk standards.

Requirements

• Advanced credit risk management expertise across financial institutions and/or corporate portfolios, in particular the enhancement of credit risk policy, standards and guidance
• Strong knowledge of credit risk management systems, management information, rating systems and control frameworks. Use of AI in credit risk management.
• Good understanding of Expected Loss frameworks including PD, LGD, EAD and stress testing
• Executive-level communication and stakeholder management skills
• Strong strategic and commercial mindset
• Deep analytical and data-driven decision-making capability
• Solid understanding of regulatory frameworks
• Ability to balance growth and risk
• Proven experience in [banking, payments, fintech, risk management]
• Proven experience in [credit risk strategy, portfolio management, analytics]
• Experience operating across global or regional markets
• Experience engaging regulators and governance forums
• Proven ability to influence in a matrix organization
• Comfortable operating in ambiguity and driving change
• Strong stakeholder management
• Demonstrated inclusive leadership style
• Acts as a role model for risk culture, governance discipline, and ethical decision-making
• Exercises independent judgement while constructively challenging the First Line
• Demonstrates accountability, resilience, and sound professional judgement
• Bachelor’s degree required

Nice To Haves

• Relevant certifications (CFA, FRM, etc.)
• Advanced degree preferred (MBA, MSc, etc.)

Responsibilities

• Provide independent Second Line oversight of credit risk across the global portfolio
• Lead development and maintenance the second line of defense Credit Risk Policy, standards and guidelines, e.g., Underwriting standards, collateral standards, etc
• Oversight of first line of defense adherence to risk appetite, policies, standards and guidelines
• Support SVP on challenges to and approval of material policy exceptions
• Work with SVP, Credit Risk to ensure requirements in Credit Risk Policy and Standards are implemented within the Credit Risk Systems and tools
• Provide oversight of portfolio performance, concentrations, and emerging risks
• Coordinate the management and enhancement of second line management reporting, key risk indicators and portfolio oversight through CRMS/Power BI
• Monitor portfolio metrics against approved risk appetite and tolerance levels
• Perform periodic QA over Underwritings performed by 1LoD Customer Risk Management function
• Ensure timely escalation of material risk deterioration and forward-looking risk concerns
• As appropriate, lead Credit Risk engagement during regulatory reviews, examinations, and audits
• Partner with senior stakeholders across Business, Finance, Compliance, and Risk
• Provide leadership and direction within the Credit Risk function
• Contribute to global and regional credit risk initiatives and framework enhancements
• Support development of credit risk talent through mentoring and professional guidance
• Review and challenge first line credit risk decisions, underwriting, procedures risk acceptance, open risk management
• Recommend approval or escalation of policy exceptions and KRI risk appetite breaches
• Recommendation on enhancements to credit risk policy, standards and guidelines.
• Recommendation on enhancements to credit risk systems and management reporting

Benefits

• Competitive pay based on location, experience and other qualifications for the role
• May be eligible to participate in a discretionary annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Director