Director, Credit Risk & Analytics

CarMax•Atlanta, GA
•$148,100 - $237,000•Onsite

About The Position

CarMax Auto Finance (CAF), the captive lender behind the nation's largest used-car retailer, aims to make car financing simpler, fairer, and more transparent for customers across the credit spectrum. The Director of Credit Risk & Analytics owns the analytical engine supporting this business, balancing disciplined operation of the function with the development of its capabilities. CAF is investing in its decisioning platform, data infrastructure, and use of alternative data, and this leader will run and reshape the function for future needs. The Director sets originations strategy across credit policy, consumer pricing, fraud, and decisioning, balancing growth, risk-adjusted return, and customer experience. The role evolves originations capabilities to support full-spectrum lending through technology, alternative data, and analytics; owns P&L responsibilities through forecasting and business steering; builds and leads an analytical team; and influences executive decisions with data-grounded recommendations. The leader is expected to be a player-coach who develops talent, maintains high analytical standards, and earns trust with executives, cross-functional partners, and other stakeholders. The position is based at the CarMax Auto Finance office in Kennesaw, Georgia. Associates work onsite four days per week. The annual salary range is $148,100 to $237,000, and the role may be eligible for bonus and equity.

Requirements

  • Bachelor's degree in mathematics, statistics, finance, economics, a related field, or equivalent experience.
  • Eight to ten years of credit policy and/or credit risk management experience, or equivalent, across multiple functional areas or products.
  • Experience managing analysts and managerial staff.
  • Strong conceptual thinking skills to design and manipulate complex mathematical models that explain and predict business metrics, and to analyze complex data to draw conclusions and make business recommendations.
  • Ability to translate vague business objectives into concrete analysis tasks and lead a team in addressing them systematically.
  • Ability to inspire and lead analytical teams to design and execute strategies that meet business goals and objectives.
  • Ability to build and develop talent, maintain high analytical rigor, and earn trust with executives, cross-functional partners, and other stakeholders.

Nice To Haves

  • Master's degree preferred.
  • Strong knowledge of financial services.
  • Advanced degree in a quantitative discipline such as engineering, mathematics, statistics, operations research, economics, or physics.
  • Prior leadership experience in auto finance, consumer lending, and/or fintech.
  • Hands-on familiarity with machine learning and alternative data in a lending context.
  • Working proficiency in SQL, Python or R, and modern data or BI tools such as Snowflake and Tableau.

Responsibilities

  • Set originations strategy across credit policy, consumer pricing, fraud, and decisioning, balancing growth, risk-adjusted return, and customer experience.
  • Evolve originations capabilities to support expansion into full-spectrum lending through technology, alternative data, and analytics.
  • Own P&L responsibilities by developing forecast models and steering the business through a dynamic environment.
  • Build and lead an analytical team by hiring talent, developing manager-level leaders, and fostering an environment where analysts can do their best work.
  • Influence executive decision-making with data-grounded recommendations and serve as a thought partner to CAF and CarMax senior leadership.
  • Lead analysts and managerial staff in designing and executing strategies that meet business goals and objectives.

Benefits

  • Paid sick time for full-time salaried associates, with no specified limit as needed, subject to manager approval.
  • Paid vacation time for full-time salaried associates, with no specified limit as needed, subject to manager approval.
  • Paid bereavement and jury duty time for full-time salaried associates, subject to manager approval.
  • Paid holidays and floating holiday time for full-time salaried associates, subject to manager approval.
  • May be eligible for bonus and equity.
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