Director Creative Production

J.Crew•New York, NY

2d•$170,400 - $227,700•Hybrid

About The Position

The Director of Production leads the end-to-end operational, financial, and logistical execution of J.Crew’s e-commerce and creative brand imagery. The role translates creative vision and business objectives into seamless, high-quality productions and partners closely with Creative, Merchandising, and Marketing leaders to shape production strategies, drive operational excellence, and build scalable capabilities, processes, and best practices. The Director fosters an inclusive, high-performing culture, develops internal teams, cultivates best-in-class external partnerships, and identifies innovative approaches and technologies that expand creative possibilities. The position oversees production from pre-production through final delivery, including budgets, timelines, resources, teams, vendors, studios, locations, and production partners. It develops scalable workflows and operating practices that improve efficiency, consistency, quality, and team effectiveness while balancing creative ambition, operational feasibility, and financial priorities.

Requirements

10+ years of experience leading creative production, content production, e-commerce, fashion, brand production, studio operations, or related creative disciplines, with progressive leadership responsibility.
Proven experience developing and executing production strategies, processes, and operating models within complex, high-volume creative environments.
Deep knowledge of production planning, budgeting, scheduling, contracts, licensing and usage rights, vendor management, and production operations.
Demonstrated success leading and developing teams, coaching talent, fostering collaboration, and building high-performing organizations.
Proven ability to build and maintain strong relationships with internal stakeholders and external agencies, production companies, vendors, studios, and other production partners.
Strong business, financial, communication, negotiation, and influencing skills, with the ability to balance creative, operational, and financial priorities.
Deep understanding of e-commerce and creative content production, with a track record of delivering high-quality, on-brand work in a fast-paced environment.

Nice To Haves

Experience leading high-volume e-commerce and creative photo production within fashion, retail, lifestyle, or a consumer brand environment.
Experience working across e-commerce and editorial/creative content, with an understanding of the distinct production needs of each.
Experience building and scaling production capabilities, processes, and teams within a fast-paced, evolving organization.
Experience managing complex relationships with agencies, production companies, creators, technology partners, vendors, studios, and locations.
Experience with production management, scheduling, budgeting, and workflow technologies that support efficient production operations.
Four-year degree or equivalent experience.

Responsibilities

Lead end-to-end production for e-commerce and creative photo shoots, from pre-production through final delivery, ensuring projects meet creative, operational, and business objectives.
Lead and develop internal teams and oversee freelance crew, vendors, studios, locations, and production partners.
Partner with Creative, Merchandising, Marketing, and cross-functional teams to translate creative vision and business priorities into production strategies and plans.
Own production budgets, timelines, resources, and priorities, ensuring work is delivered on time, within budget, and to brand standards.
Develop and implement scalable production processes, workflows, and best practices to improve efficiency, consistency, quality, and team effectiveness.
Identify and implement innovative solutions to complex production challenges while balancing creative ambition, operational feasibility, and financial considerations.
Build and maintain strong internal and external partnerships and foster a collaborative, inclusive, high-performing production environment.

Benefits

Medical, dental, prescription, and vision insurance for eligible associates and family members.
Family planning support, including fertility, adoption, and surrogacy support.
Fitness discounts and medical travel benefits.
Associate discount across J.Crew, J.Crew Factory, and Madewell.
Hybrid work model.
Summer Fridays, with the office closing at 1:00 PM every Friday during the summer months.
Philanthropic community support through the J.Crew Cares Program.
PTO package.
Winter break at the end of December for eligible full-time associates at the Home Office.
Opportunity for a bonus.