Director, Creative Operations

Paula's Choice Skincare • Seattle, WA

23h • Remote

About The Position

Paula’s Choice, a global skincare leader, is seeking a Director, Creative Operations. This role is pivotal in managing the operational execution of brand promotions and campaigns, as well as overseeing the end-to-end production of photoshoots and video shoots. The ideal candidate will be responsible for managing creative workflows, leading project timelines, and bringing visual content to life through studio and lifestyle shoots. This position is crucial for scaling project management and driving operational excellence within the organization, leading high-impact cross-functional teams to deliver complex projects on time, within budget, and aligned with company goals. The role is perfect for someone passionate about storytelling in the beauty and skincare space, adept at managing timelines and overseeing production.

Requirements

• 7–10 years’ experience in creative project management and/or photo production within the beauty, skincare, or lifestyle industries.
• Demonstrated success in leading large-scale project portfolios from concept to launch with full accountability for scope, time, and budget.
• Deep understanding of content needs across ecommerce, social, retail, and influencer platforms.
• Hands-on production expertise with both product and talent shoots.
• Strong communication and stakeholder management skills, including vendors, agencies, and freelancers.
• Experience using tools such as Jira, Monday.com, Smartsheet, Dropbox, Adobe Creative Suite, and Capture One.
• Passion for the beauty/skincare industry and a keen eye for detail, aesthetics, and process.

Responsibilities

• Lead multiple concurrent campaigns, including new product launches, seasonal collections, digital assets, email/social campaigns, and ecommerce updates.
• Translate creative briefs into clear scopes, timelines, and deliverables using PM tools like Jira, Monday.com, or Smartsheet.
• Drive project kickoffs, milestone reviews, approvals, and delivery across creative and marketing teams.
• Collaborate cross-functionally with marketing, ecommerce, product development, and external vendors to ensure creative alignment with brand objectives.
• Own weekly reporting, status updates, and flag risks or blockers early.
• Oversee freelancer who will produce photo and video shoots from concept to completion (in-studio and on-location).
• Manage casting and coordinate with talent agencies to ensure inclusivity and representation that aligns with brand values.
• Oversee pre-production planning: call sheets, schedules, creative decks, shot lists, crew hiring, equipment booking, and studio/location logistics.
• Ensure freelance producer will lead on-set operations to ensure smooth execution, creative integrity, and efficiency.
• Manage post-production workflows including file handoffs, image selections, retouching, and asset delivery.
• Build and manage production and creative budgets; track spend and reconcile invoices.
• Vet and manage external partners, including stylists, photographers, production vendors, and retouchers.
• Negotiate contracts and maintain clear usage rights, licensing, and release documentation.
• Leverage project management software to increase transparency across creative deliverables.
• Own digital asset organization, file versioning, and content management systems (e.g., Dropbox, Airtable).
• Contribute to continuous improvement of creative operations and production processes.

Benefits

• Generous paid time off, including time off to volunteer
• Learning and development resources to support personal and professional growth
• Wellness benefits like meditation app memberships, product discounts, and free samples of our amazing products
• Health, vision, dental, retirement and more
• Flexible spending account
• Employee assistance program
• Fitness perks
• Product samples and discounts
• Generous PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed