Director, Corporate Communications Manager

BNY Mellon•New York, NY

15h•Onsite

About The Position

BNY is seeking a Director, Communications Manager to join their Communications team in New York. This role involves leading the development and execution of a comprehensive corporate communications strategy aligned with business goals, reputation priorities, and stakeholder needs. The successful candidate will manage crisis and issues, create industry-specific programs and storytelling, and manage a team of external communications professionals. The role also emphasizes bringing new ways of using AI, data, and analytics to increase efficiency and insight. BNY is a leading global financial services company that influences nearly 20% of the world’s investible assets, leveraging AI and breakthrough technologies to drive transformative solutions. The company is recognized as a top destination for innovators and fosters a culture of excellence and employee growth. BNY's culture allows them to run their company better and enables employees’ growth and success. They are recognized as America’s Most Innovative Companies, World’s Most Admired Companies, and “Most Just Companies” in 2025.

Requirements

12–15+ years of corporate communications experience with a proven track record in media relations and crisis/issues management
Strong media relationships and an understanding of what stories will and will not resonate with media.
Demonstrated success in building and protecting corporate reputation: securing tier-one coverage, managing complex issues, and guiding executive spokespeople through high-stakes engagements.
Exceptional storytelling skills with the ability to distill complex topics into clear, compelling narratives across formats (press materials, speeches, social posts, executive remarks)
Basic AI literacy and comfort with a vision for the future of the function - monitoring for anomaly detection, sentiment shifts, and misinformation tracking; maintain human oversight to judge context and reputation risk
Adaptable: can manage multiple priorities simultaneously in a fast-paced environment and establish processes that scale.
Proven leadership in leading and mentoring teammates, managing agencies and cross-functional initiatives; adept at senior-level stakeholder alignment and executive influence.
Strong analytical skills with attention to detail.

Nice To Haves

Experience in financial services industries strongly preferred.

Responsibilities

Lead the development and execution of a comprehensive corporate communications strategy aligned to business goals, reputation priorities, and stakeholder needs.
Manage crisis and issues management: lead preparedness planning, scenario mapping, and rapid response; coordinate cross-functional teams; develop holding statements, FAQs, escalation protocols, and post-incident debriefs.
Create industry-specific programs and storytelling that highlights BNY’s capabilities, solutions and role in the financial ecosystem; positioning leaders on relevant industry topics and at high-profile forums.
Manage a team of external communications professionals in setting and implementing the external communication strategy by identifying and pursuing key opportunities that advance and protect the company's reputation.
Bring new ways of using AI, data and analytics to the role to increase efficiency and insight as well as potential response strategies.

Benefits

highly competitive compensation
benefits
wellbeing programs
access to flexible global resources and tools for your life’s journey
Focus on your health
foster your personal resilience
reach your financial goals
generous paid leaves
paid volunteer time
eligibility for an annual discretionary incentive award
enroll in a 401(k) plan
participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents
other benefits (including various paid time off benefits, such as vacation and sick time)