Director, Corporate and Financial Communications

American Express•New York, NY

About The Position

The Director, Corporate and Financial Communications is part of the Corporate Communications team within American Express’ global Corporate Affairs and Communications organization and reports to the Vice President, Corporate and Financial Communications. The role supports planning and executing the company’s corporate communications strategy, with responsibility for financial communications, media relations, corporate reputation, and executive positioning, including external communications for the CEO and CFO. The Director translates business strategy, financial results, and complex enterprise issues into clear and compelling narratives for business and financial media and other stakeholders. The role partners closely with Investor Relations, Finance, the General Counsel’s Organization, and business units to develop and execute integrated communications programs around financial milestones, corporate developments, and strategic enterprise-wide priorities.

Requirements

Minimum 6–8 years of communications or public relations experience, with demonstrated ability to handle different types of media and corporate communications.
Significant experience in corporate, financial, and/or strategic communications.
Deep understanding of financial statements, earnings reporting, and financial markets.
Experience with both proactive media relations and issues and reputation management.
Excellent writing and verbal communications skills, including experience working directly with senior-level executives.
Well-rounded project management skills and demonstrated ability to drive cross-functional initiatives and manage multiple business priorities.
Sound judgment and ability to operate effectively in high-profile situations, under tight deadlines, and with confidential information.
Strong interpersonal skills and ability to build trusted relationships across functions and levels.
Eligibility to work in the United States; American Express will not pursue visa sponsorship for this position.

Nice To Haves

Experience within a large public company, financial institution, or communications agency supporting clients in the sector.

Responsibilities

Develop communications strategies that strengthen understanding of the company, its corporate strategy, investment thesis, and competitive position.
Draft communications materials for financial and corporate news, including press releases, newsroom articles, company statements, key messages, media talking points, Q&As, and social media content.
Support preparations for quarterly earnings and other financial disclosures, investor conferences, and major financial milestones by drafting materials, driving media strategies, and preparing senior leaders in coordination with relevant teams.
Cultivate relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations.
Generate executive media and positioning opportunities and prepare executives for media and external engagements using briefing books, talking points, Q&As, prepared remarks, and amplification plans.
Create social media content for executive channels and develop strategic content calendars aligned with platform best practices and business priorities.
Coordinate enterprise-wide media and thought leadership efforts across Corporate Affairs and Communications, including overseeing the Media Center of Excellence, facilitating insights sharing, and developing shared team resources.
Track financial markets, external media, competitive environments, and emerging issues, and recommend proactive or defensive communications strategies.
Develop measurement and reporting on media coverage and communications programs to assess effectiveness and identify opportunities to strengthen the company’s reputation.
Collaborate with business partners, public relations agencies, event organizers, and other vendors to support relevant workstreams.