Director, Corporate and Financial Communications
About The Position
The Director, Corporate and Financial Communications is part of the Corporate Communications team within American Express’ global Corporate Affairs and Communications organization and reports to the Vice President, Corporate and Financial Communications. The role supports the planning and execution of the company’s corporate communications strategy, with particular responsibility for financial communications, media relations, corporate reputation, and executive positioning, including external communications for the CEO and CFO. The Director translates business strategy, financial results, and complex enterprise issues into clear, consistent narratives for business and financial media and other stakeholders. The role works closely with Investor Relations, Finance, the General Counsel’s Organization, business units, and other partners to plan and deliver integrated communications programs around financial milestones, corporate developments, and enterprise-wide priorities. It calls for strong writing, communications, and project management skills; understanding of the media landscape; strategic enterprise thinking; and the ability to build effective working relationships across teams.
Requirements
- Minimum 6–8 years of communications or public relations experience, with demonstrated ability to handle all types of media and corporate communications.
- Significant experience in corporate, financial, and/or strategic communications.
- Deep understanding of financial statements, earnings reporting, and financial markets.
- Experience with proactive media relations and issues/reputation management.
- Excellent writing and verbal communications skills, including experience working directly with senior-level executives.
- Well-rounded project management skills and demonstrated ability to drive cross-functional initiatives and efficiently manage multiple business priorities.
- Sound judgment and ability to operate effectively in high-profile situations, under tight deadlines, and with confidential information.
- Strong interpersonal skills and ability to build trusted relationships across functions and levels.
- Eligibility to work in the United States; American Express will not pursue visa sponsorship.
Nice To Haves
- Experience within a large public company, financial institution, or communications agency supporting clients in the sector.
Responsibilities
- Develop communications strategies that strengthen understanding of the company, its corporate strategy, investment thesis, and competitive position.
- Draft communications materials for financial and corporate news, including press releases, newsroom articles, company statements, key messages, media talking points, Q&As, and social media content.
- Support preparations for quarterly earnings, other financial disclosures such as the annual report and proxy statement, investor conferences, and major financial milestones. Draft materials, drive media strategies, and prepare senior leaders in coordination with Investor Relations, Finance, the General Counsel’s Organization, and other relevant groups.
- Cultivate relationships with business and financial press, generate coverage opportunities, and manage day-to-day media relations.
- Generate executive media and positioning opportunities, and prepare executives for media and external engagements by developing briefing books, talking points, Q&As, prepared remarks, and amplification plans as applicable.
- Create social media content for executive channels and develop strategic content calendars aligned with platform best practices and business priorities.
- Coordinate enterprise-wide media and thought leadership efforts across Corporate Affairs and Communications, including overseeing the Media Center of Excellence, enabling insights sharing, and developing shared team resources.
- Track financial markets, external media, competitive environments, and emerging issues; recommend proactive or defensive communications strategies.
- Develop measurement and reporting on media coverage and communications programs to assess effectiveness and identify opportunities to strengthen the company’s reputation.
- Collaborate with business partners, public relations agencies, event organizers, and other vendors to support relevant workstreams.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model, with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, regardless of gender, for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
