Director, Core & Cloud Infrastructure

Alkermes•Wilmington, OH

1d•$196,000 - $218,000•Hybrid

About The Position

The Director, Core & Cloud Infrastructure will lead the strategy, modernization, and day-to-day health of Alkermes’ core infrastructure and cloud operations model. This is a senior leadership role with real ownership over the platforms, partners, roadmaps, and operating model that help keep the business running securely, reliably, and at scale. The role is responsible for the infrastructure services that support Alkermes across five facilities, including three in the United States and two in Ireland. This is a strong opportunity for someone who wants to shape the next phase of enterprise infrastructure in a growing, regulated business. The work includes modernizing core platforms, improving resilience, strengthening support models, and ensuring infrastructure can support business growth, security needs, and future innovation. The position is based in Waltham, MA, and follows a hybrid schedule, with three days per week in the office. The Director will manage a team of four direct reports and lead a managed service provider model of approximately 50 onshore and offshore team members. This person will work closely with Emerging Technologies & Engineering, Information Security, Infrastructure Applications, business teams, and strategic service providers. The right candidate will be comfortable moving between strategy and execution, helping teams make good decisions, and keeping services stable while continuing to improve them.

Requirements

12 or more years of progressive infrastructure, cloud, and technology operations experience, with meaningful leadership responsibility in enterprise environments.
Strong background leading infrastructure engineering, solution delivery, cloud operations, and technology operations teams.
Broad technical depth across compute, virtualization, Windows and Linux platforms, networking, storage, backup and recovery, monitoring, patch management, automation, and cloud operations.
Experience building infrastructure roadmaps and leading large platform modernization, lifecycle, resiliency, and service improvement efforts.
Experience managing strategic vendors, cloud providers, managed service providers, and complex global technology environments.
Strong financial, vendor governance, risk management, and operational leadership skills.
Proven ability to lead change, develop technical talent, influence across teams, and communicate well with senior leaders and business stakeholders.
Bachelor’s degree in Computer Science, Engineering, Information Systems, or equivalent education and experience.

Nice To Haves

Experience in Life Sciences, Biotechnology, Healthcare, Manufacturing, or another regulated industry.
Working knowledge of GxP, FDA, SOX, HIPAA, GDPR, and related security, quality, and compliance expectations.
Experience supporting business continuity, disaster recovery, audit readiness, or infrastructure services in a regulated global environment.

Responsibilities

Infrastructure strategy, roadmaps, standards, and investment priorities across core platforms and cloud operations.
Engineering, delivery, lifecycle management, and operational support for compute, virtualization, operating systems, storage, backup, networking, monitoring, patching, and infrastructure tooling.
Modernization efforts that improve reliability, resilience, scalability, security, supportability, and cost discipline.
The transition of new platforms and cloud services into sustainable operations, with clear ownership, documentation, monitoring, controls, and support models.
Service reliability, availability, capacity planning, disaster recovery, business continuity, and major incident management.
Vendor, cloud provider, and managed service partner performance, including service commitments, improvement plans, contracts, and governance.
Infrastructure operating and capital budgets, with a practical focus on spend visibility and cost management.
Security, quality, and compliance expectations for a regulated environment, working closely with the right partners to keep services well controlled.
Internal and partner teams, with a focus on accountability, strong execution, collaboration, and continuous improvement.