Director, Contract Management (Cambridge, MA or Nashville, TN)
About The Position
The Director of Contract Management develops and implements strategic plans and objectives for sales operations to drive organizational growth, optimize processes, enhance team performance, and align sales activities with business goals and market opportunities. The role leads sales operations strategy and execution, oversees operational excellence and continuous improvement, and provides leadership for contract management and governance, including strategic contracting guidance to senior leadership and cross-functional stakeholders. The Director improves organizational effectiveness by optimizing policies, processes, and technology across sales operations, sales support, analytics, tendering, quoting, and sales technology platforms. The role also leads talent development and succession planning, manages performance and employee development, oversees compensation, engages stakeholders, and makes final decisions on key operational and administrative matters. This office role is based in Cambridge, Massachusetts, or Nashville, Tennessee. Office-based teams work in person at least three days per week. Travel of up to 20% is required. Applicants must have U.S. work authorization without requiring current or future visa sponsorship and must live in or within commuting distance of one of the listed locations. Relocation benefits are not provided.
Requirements
- At least 8 years of professional experience in contracts management, strategic planning, and implementation.
- Bachelor’s or master’s degree in a related field.
- Direct leadership experience with large, multifunctional teams.
- Experience with KPI management and reporting.
- Ability to travel up to 20% of the time.
- Must reside in or within commuting distance of Cambridge, MA, or Nashville, TN.
- U.S. work authorization is required; candidates who require work-visa sponsorship now or in the future will not be considered.
- Must be able to perform the minimum physical, cognitive, and environmental job requirements, with or without accommodation.
Nice To Haves
- Master of Business Administration or Juris Doctor degree.
Responsibilities
- Develop and implement strategic plans and objectives for sales operations, aligning sales activities with organizational growth objectives and market opportunities.
- Lead sales operations strategy and execution, optimize processes, and use data-driven insights to improve performance.
- Oversee deployment initiatives, identify capability gaps, facilitate training, share best practices, and drive continuous improvement across sites and teams.
- Lead contract drafting, negotiation, execution, compliance, and risk mitigation; provide strategic contracting guidance to senior leadership and cross-functional stakeholders.
- Recommend and implement policy, process, and technology improvements across sales operations, sales support, analytics, tendering, quoting, and sales technology platforms.
- Provide leadership in succession planning, performance management, employee development, compensation oversight, and stakeholder engagement.
- Make final decisions on key operational and administrative matters.
Benefits
- Generous paid time off.
- 401(k) with up to 7% company match.
- Health savings account with company contribution.
- Stock purchase plan.
- Education reimbursement.
- Potential annual incentive bonus, sales commission, or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
