Director, Consulting - Insurance

Kizen•New York, NY

1d•$200,000 - $280,000•Hybrid

About The Position

Kizen is seeking a hands-on Director, Consulting - Insurance to lead client engagements and drive the delivery of AI solutions on their next-generation platform. This role involves identifying high-value use cases, leading the configuration and deployment of automated agents and workflows, and focusing on real-world metrics like speed to value and cost reduction. The Director will partner with Sales and Engineering to ensure consulting engagements serve as proof-of-value for the Kizen platform. The position is based in New York and requires being in the office 4 times per week.

Requirements

10+ years of high-impact experience at a top-tier consultancy or a high-growth SaaS platform.
Deep experience in the Insurance industry.
Proven track record of managing complex client engagements from first meeting to proven value.
Ability to re-architect messy, manual business processes into clean, automated workflows.
Ability to command a room of C-suite stakeholders and pivot from high-level strategy to granular execution.
Experience leading cross-functional or technical delivery teams, including engineers.
Demonstrated ability to create BRDs, process documentation, and implement best practices.
Comfortable operating in both pre-sales and delivery contexts.
Experience deploying platforms such as CRM, ERP, EMR, RPA, or low-code solutions.
Understanding of data architectures and enterprise integration patterns (APIs, ETL, etc.).
Executive-level presence with strong consulting rigor and stakeholder influence.
Highly organized — able to oversee multiple programs while maintaining quality.
Experience working with AI, automation, data platforms, or modern enterprise software (fluency over depth).

Responsibilities

Partner with the VP of Consulting to qualify opportunities and shape the "consult-to-platform" narrative for prospects.
Lead workshops and deep-dives to map current-state bottlenecks and design future-state architectures on the Kizen platform.
Own the delivery roadmap, ensuring that platform deployments are high-quality, scalable, and built for production.
Act as the bridge between client requirements and our Product/Engineering teams, ensuring the Kizen platform evolves to meet real-world enterprise needs.
Manage resources and timelines with precision, while maintaining agility.
Develop playbooks and delivery frameworks to scale platform consulting globally.
Identify specific workflows where Kizen’s AI platform will deliver the highest ROI.
Lead the configuration and deployment of automated agents and workflows.
Focus on real-world metrics—speed to value, cost reduction, and platform stickiness.
Partner with Sales and Engineering to ensure consulting engagements are the ultimate proof-of-value for the Kizen platform.