Director, Consulting - Healthcare

Kizen•New York, NY

1d•$200,000 - $280,000•Hybrid

About The Position

Kizen is seeking a hands-on Director, Consulting - Healthcare to lead client engagements and drive the delivery of AI solutions on their next-generation platform. This role involves identifying high-value use cases, leading multi-disciplinary teams, and ensuring the successful deployment of AI solutions that deliver real operational impact in the healthcare industry. The Director will partner with the VP of Consulting to drive go-to-market strategies and act as a technical advocate between clients and the Product/Engineering teams.

Requirements

10+ years of high-impact experience at a top-tier consultancy or a high-growth SaaS platform.
Deep experience in the Healthcare (provider) industry.
Proven track record of managing complex client engagements from first meeting to proven value.
Ability to re-architect messy, manual business processes into clean, automated workflows.
Executive presence with the ability to command a room of C-suite stakeholders and pivot from high-level strategy to granular execution.
Experience leading cross-functional or technical delivery teams, including engineers.
Demonstrated ability to create BRDs, process documentation, and implement best practices.
Comfortable operating in both pre-sales and delivery contexts.
Experience deploying platforms such as CRM, ERP, EMR, RPA, or low-code solutions.
Understanding of data architectures and enterprise integration patterns (APIs, ETL, etc.).
Executive-level presence with strong consulting rigor and stakeholder influence.
Highly organized — able to oversee multiple programs while maintaining quality.
Experience working with AI, automation, data platforms, or modern enterprise software (fluency over depth).

Responsibilities

Lead client engagements and own delivery outcomes.
Translate complex problems into executable solutions.
Enter complex environments and rapidly identify high-value use cases through focused discovery.
Lead the delivery of production-ready AI solutions on the Kizen platform.
Partner with the VP of Consulting to drive go-to-market motions.
Lead multi-disciplinary teams responsible for rapid discovery & scoping, platform-led sales & delivery, outcome ownership, and sales integration.
Partner with the VP of Consulting to qualify opportunities and shape the "consult-to-platform" narrative for prospects.
Lead workshops and deep-dives to map current-state bottlenecks and design future-state architectures on the Kizen platform.
Own the delivery roadmap, ensuring that platform deployments are high-quality, scalable, and built for production.
Act as the bridge between client requirements and our Product/Engineering teams, ensuring the Kizen platform evolves to meet real-world enterprise needs.
Manage resources and timelines with precision and agility.
Develop playbooks and delivery frameworks to scale platform consulting globally.