Director, Consultant Relations

Rightway•Miami, FL

6h•$130,000 - $170,000

About The Position

The Director of Consultant Relations at Rightway will be instrumental in expanding and deepening our relationships with key consultants and advisory firms in the healthcare and employee benefits space. With a focus on driving significant business growth, this role will manage and cultivate existing consultant relationships, consistently working in the field to build new connections and strengthen existing ones. By leveraging these relationships, the Director of Consultant Relations will help increase our top-of-funnel opportunities, improve funnel conversion to finalist, and boost our win rate. This position is critical in ensuring that Rightway’s PBM, Care Navigation, and Unity products are effectively positioned within the consultant community to drive market success.

Requirements

Bachelor’s degree
5+ years of experience in consultant relations, consulting, business development, or a related role within the healthcare or benefits industry, with a proven track record of managing and growing relationships.
Strong ability to develop and execute strategic plans that drive business growth, with a data-driven approach to optimizing consultant engagement and sales outcomes.
Deep knowledge of the healthcare benefits landscape, including PBM, point solutions and related services, with a strong understanding of the consultant community’s dynamics.
Excellent interpersonal skills and the ability to inspire and motivate others.
Exceptional communication and presentation skills, with the ability to engage consultants and internal stakeholders at all levels.
Analytical skills a must. Ability to review and analyze data in Salesforce and to inform strategic decisions.

Nice To Haves

Master’s degree
Experience in the direct care navigation and/or PBM space

Responsibilities

Manage and cultivate a portfolio of consultant relationships, working actively to strengthen existing partnerships and build new ones. Ensure consistent and effective communication of Rightway’s value proposition to position our solutions as top choices for their clients.
Lead efforts to expand Rightway’s presence within the consultant community, strategically targeting and engaging consultants who influence decision-making within key market segments. Develop and implement a business plan to increase consultant-driven opportunities and revenue.
Work closely with internal teams, including Sales, Client success and Marketing, to ensure alignment between consultant engagement efforts and Rightway’s broader business goals. Incorporate consultant feedback into our go-to-market strategies to enhance product offerings and positioning.
Regularly travel to meet with consultants, actively engaging in the field to nurture relationships and uncover new business opportunities. Use these interactions to drive growth in our sales pipeline and enhance consultant advocacy for Rightway’s solutions.
Provide concierge level service to consultants, serving as a single point of contact to resolve issues, answer questions, and generally support clear lines of communication between Rightway and our consultant partners to improve relationships and build trust.
Go to market strategy: Work with VP of Consultant Relations to identify opportunities with various broker agencies to prioritize engagement and opportunities.