Director, Congress & Meeting Management

BoehringerPRD•Brampton, ON

2d•$170,000 - $269,000•Hybrid

About The Position

The purpose of this role is to lead and supervise the BI-USA M&E team, including directing the overall planning, strategy, and delivery for in-person, virtual, and hybrid meetings and events. The Director of M&E establishes policies, processes and procedures that determine how meetings and events are planned and implemented within BI-USA for internal meetings/events and congresses. The role will create and maintain M&E policies and procedures. The position will ensure all necessary capabilities are owned and their success is measured and tracked. This role will also lead the Congress team for face-to-face, virtual and hybrid including congress vendor and association relationship management. The role will be accountable for shifting ~500 total meetings and congress (face-to-face) yearly events with the potential to increase the number of meetings while shifting to a hybrid approach to drive efficiencies and increase our reach. The Director of M&E will drive the team to turn process innovation opportunities into realistic solutions. As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees. This role is based on-site at our Ridgefield, CT location with hybrid flexibility of 2-3 days per week on-site.

Requirements

Bachelor's degree from an accredited institution preferred; MBA preferred.
Twelve-plus (12+) years’ experience in pharmaceutical industry or relevant business experience (i.e., large scale direct to consumer events or association meetings) required
Strong knowledge of virtual meeting platforms required
Experience leading teams required
Experience managing external vendors required
Demonstrated excellent judgment skills
Proven success working cross functionally with high emotional intelligence
Solid understanding of current and future market trends in Meeting Excellence
Strong Continuous Process Improvement knowledge with a successful record of delivering results while managing projects
Ability to find solutions through ambiguous and challenging circumstances
Collaborative approach/ team player
Entrepreneurial spirit and ability to think with innovation at the core
Excellent problem-solving abilities
Strong negotiation and conflict management skills
Highly motivated to make an impact/contribute to building a new business
Patient centric/customer focused
Strong communication, persuasion, and facilitation skills
Strong strategic, analytical, and financial skills
Must be legally authorized to work in the United States without restriction.
Must be willing to take a drug test and post-offer physical (if required).
Must be 18 years of age or older.

Nice To Haves

MBA preferred

Responsibilities

Develops a centralized M&E program to ensure consistency, cost-effectiveness, efficiency, and scalability to the organization for meetings/events and congresses.
Forms policies, planning standards, engagement model, and procedures and implements best practices and lessons learned to establish proper governance and an accountability structure throughout the entire M&E team
Makes decisions and develops a strategic approach to M&E in line with the strategic goals of BI
Primary escalation and resolution point for M&E technology and service delivery and integration
Develops network of internal/external resources and tools to ensure a balanced mix of all available resources
Determines objectives of M&E team, including defining the success metrics and messaging for meetings and events
Ensures alignment of full M&E team through communication and coordination to promote efficient operations
Reviews all criteria thresholds for quality and policy adherence
Performs all Company business in accordance with all regulations (e.g., EEO, FDA, OIG, PhRMA, etc.) and Company policy and procedures. When violations are noted/observed they are to be immediately reported to upper management. Demonstrates high ethical and professional standards with all business contacts in order to maintain BIPI's excellent reputation.
Represents the cross-functional workings of all teams connected to M&E, driving the tactics behind internal communications and engagements with customers as the senior member of BI-USA M&E
Represents the capabilities and needs of M&E to executive BI leaders
Partners with M&E stakeholders in the establishment of M&E policies and operating guidelines to mitigate gaps and risks
Reviews event planning and approval pipeline with executive leadership
Establishes relationships with external vendors and makes the final decision regarding the selection of vendors
Understands and communicates interdependencies that exist within the current M&E structure while maintaining strategy and guiding principles
Congress vendor(s) and associations
Ability to establish internal goals nested within BI-USA’s strategy and appropriate control measures to ensure the team’s success
Verbal, written communication skills to ensure alignment of full M&E team
Extensive knowledge of meetings and events planning and execution