Director, Compliance Advisor

Capital One•McLean, VA

About The Position

Capital One is seeking a Director, Compliance Advisor to join our Banking & Corporate functions Compliance team. This role is responsible for leading second-line Compliance functions for our Capital One Shopping function. Agility, strong business judgment and the ability to evaluate complex, multi-dimensional situations to formulate appropriate recommendations to support a fast-paced, growth oriented tech business are required. The Director will advise and challenge senior business leaders on the development and delivery of products and services and oversee the administration of Capital One’s compliance management program for their area of responsibility. This position will regularly engage with senior leaders in other parts of Compliance (such as Privacy, Fair Lending, and AML), Risk Management, Audit, and Legal as well as Capital One’s external regulators (such as the CFPB, OCC, and FRB) as needed. As Shopping expands internationally, the advisor will collaborate with cross-functional teams to facilitate well-managed growth, while evaluating, engaging and ensuring compliance with new legal and regulatory environments.

Requirements

Bachelor’s degree or military experience.
At least 8 years of experience in compliance, legal, risk management, or regulatory roles within affiliated marketing, on-line retail or financial services.
At least 5 years of experience supporting, partnering, and interacting with business clients.

Nice To Haves

Advanced degree (JD, MBA, or MA) or Certified Regulatory Compliance Manager (CRCM) certification.
12+ years of experience in legal, compliance, risk management, or regulatory roles.
5+ years of people management experience.
2+ years with a domestic or international consumer protection regulator (e.g. state AGs, FTC or international equivalents)

Responsibilities

Serve as a credible authority and partner to senior business leadership, providing expert advice on business strategy, including the transformation of core operating systems.
Oversee the development and execution of the CMP, ensuring all components are operating effectively to identify and mitigate risks.
Manage the evolution of the compliance risk management function by challenging the adequacy of controls and facilitating comprehensive corrective actions for process breakdowns.
Actively promote a culture of compliance risk management and balanced risk taking, while ensuring appropriate monitoring is in place to identify process breakdowns and facilitating comprehensive corrective action.
Maintain deep subject matter expertise in relevant laws and regulations and monitor emerging consumer protection trends and regulatory changes, domestically and internationally.
Build strong partnerships with Shopping leadership teams and with internal risk advisors (Legal, Privacy, Risk Management and others) to facilitate well-managed growth of Shopping domestically and internationally.
As necessary, represent the organization in engagements with external regulators such as the CFPB, OCC, and FRB.
Report compliance results and the state of the risk agenda to senior management and the Board of Directors as appropriate.
Display a high degree of emotional intelligence, foster good team dynamics, respond effectively to address employee concerns, and maximize the potential of team members