Director, Community Engagement
sweetgreen•Los Angeles, CA
•Hybrid
About The Position
Sweetgreen is looking for a Director of Community Engagement to activate our brand and engage our communities, earning attention beyond the four walls of our restaurants. This role owns organic social, regional, and field marketing, and experiential — prime channels where sweetgreen earns its place in culture. You will lead a multi-disciplinary team and work cross-functionally to ensure that every activation, collaboration, and community moment is not only on-brand but connected to measurable business outcomes. You are equally at home in a creative brainstorm and a performance review, and you know how to build things that last.
Requirements
- Based in office 4 days per week at the Sweetgreen Support Center in Los Angeles
- 8–10+ years of experience in brand marketing, community, social, and/or integrated marketing roles at a consumer brand, with at least 3 years leading multi-disciplinary teams
- Deep expertise across organic social and at least two of the other pillars this role owns: field/regional marketing, community partnership marketing, or experiential — with genuine curiosity and confidence across all of them
- Proven ability to connect community and brand programming to business outcomes — you understand how culture drives commerce, and you can articulate that clearly to stakeholders
- Track record of building and scaling community partnerships, ambassador programs, or co-marketing initiatives that generate meaningful brand equity and measurable lift at a community level (IRL and digital)
- Exceptional people leader with experience building high-performing teams, fostering creative cultures, and developing talent at multiple career stages
- Entrepreneurial and resourceful — you've built programs from the ground up and know how to prioritize when everything feels urgent
- Strong communicator and storyteller, comfortable presenting strategy, creative work, and performance results to senior leadership
- Passion for food, wellness, sustainability, and the communities sweetgreen serves
- Highly collaborative, with a demonstrated ability to navigate complex cross-functional organizations and move work forward without formal authority
Responsibilities
- Lead, develop, and inspire a team spanning organic social, field marketing, and experiential, setting clear goals, priorities, and career growth paths for direct reports and the broader team
- Own sweetgreen's organic social strategy and community voice across all platforms — building an engaged following, fostering authentic conversation, and driving user-generated content and cultural relevance in a way that reflects our values and resonates with our guests
- Build and oversee the regional and field marketing function, ensuring sweetgreen shows up meaningfully in local markets through community partnerships, neighborhood giveback initiatives, new market activations, and grassroots programming
- Lead sweetgreen's experiential execution by creating IRL moments ranging from large-scale tentpole events to intimate community experiences that deepen brand love and generate earned media
- Build robust measurement frameworks to connect community investment to brand health, traffic, trial, and retention, and regularly communicate ROI and learnings to senior leadership. Model continuous improvement, with an equal passion for culture and an obsession with data.
- Collaborate closely with Brand, Creative, Culinary, Growth Marketing, Partnerships, and Restaurant Operations to integrate community programming into broader campaigns, product launches, and seasonal moments
- Manage agency and event production partners, maintaining high standards of quality and accountability within budget
Benefits
- Highly competitive pay + bonus plan
- Three different medical plans to suit your and your family's needs
- Dental and Vision insurance
- Flexible PTO plan
- 401k program
- Employee HSA and FSA
- Complimentary greens
- An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
- To live the sweetlife and celebrate your passion + purpose
- A collaborative team of people who live our core values and have your back
- A clear career path with opportunities for development, both personally and professionally
- Free sweetgreen swag
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
