Director Communications

The Hershey Company • Lower Swatara Township, PA

1d • Hybrid

About The Position

A critical communications leadership role shaping how The Hershey Company communicates—externally and internally. Leads executive visibility planning, employee communications strategy, and enterprise culture activation, partnering directly with C-suite leaders including strategic partnership with the Chief Human Resources Officer (CHRO) to align communications with business cycles and drive organizational priorities. This position architects the external-first narrative to apply across external and internal audiences. Works across external and internal communications with pooled resourcing support across a collaborative team. The director will coach direct reports, build team editorial capabilities, and elevate the strategic value of the communications function.

Requirements

• Exceptional C-suite partnership and strategic counsel; proven ability to influence senior leadership and position communications as business enabler-
• Executive visibility architecture across platforms and audiences; external-first mindset with internal activation capability
• Editorial leadership: brand voice, message consistency, quality control, and team capability building
• Enterprise event design for large-scale meetings; culture activation through communications
• Systems thinking for communications infrastructure; building frameworks and standards that scale
• Outstanding verbal, written, and presentation skills; ability to translate complex business strategy into compelling narrative
• People leadership with focus on capability building, strategic delegation, and coaching for growth
• Strong business acumen; demonstrated ability to drive measurable business outcomes through communications
• Bachelor's Degree required in communications, journalism, public relations, marketing, or related field.
• Minimum 10-12 years of progressive communications experience with demonstrated strategic leadership
• Proven experience partnering with C-suite executives
• Experience leading enterprise communications strategy and large-scale employee communications
• Demonstrated people leadership experience with focus on team development and capability building

Nice To Haves

• Master's degree preferred.

Responsibilities

• Executive Strategic Communications: Architect comprehensive executive visibility across platforms, audiences, and moments; establish external positioning first, then translate for internal audiences; lead editorial standards and quality control across all channels.
• Employee Communications Strategy: Lead strategic partnership with CHRO on employee communications aligned with business cycles, planning periods, and strategic milestones; ensure business strategy and culture priorities land effectively with employees.
• Enterprise Events & Internal Channels: Design and lead enterprise events (Leader Forums, Enterprise Meetings) and digital platforms as activation mechanisms for external narrative; develop content architecture across all channels.
• Editorial Leadership: Own brand voice, message consistency, quality control, and editorial guidelines across external and internal communications; develop team editorial skills and capabilities.
• Team Development & Enterprise Leadership: Coach direct reports, build team editorial capabilities, and elevate the strategic value of the communications function as a business enabler.

What This Job Offers

• Job Type: Full-time
• Career Level: Director