Director - Communications

TDECU • Post Oak, MO

1d • Hybrid

About The Position

The Director of Communications leads TDECU’s enterprise communications strategy, including internal communications, external communications, public relations, reputation management, and executive communications. This role ensures clear, timely, and consistent messaging that supports organizational alignment, transparency, and trust. As the chief writer and editor, the Director produces executive-level content while overseeing the communications editorial calendar and guiding the development of high‑quality internal and external communications.

Requirements

• Bachelor’s degree in Journalism, Marketing, Communications, Public Relations, English or related field required.
• 7 plus years in corporate communications, internal communications, external communications, or public relations.
• 5 plus years leading communication strategies or programs.
• Proficiency with AI-enabled communication tools, project planning software such as Asana, and intranet platforms (preferably Unily).
• Strong leadership ability, including the development and growth of a team of highly capable professionals.
• Ability to collaborate and work effectively across functions/departments, while building trusted relationships and positively influencing others.
• Demonstrated implementation, delivery, and impact measurement of strategic objectives.
• Strong verbal and written communication skills, with demonstrated ability to communicate professionally across all levels, including executive management.
• Demonstrate excellent change leadership, intellectual quickness, creativity, curiosity and resourcefulness.
• Strong resource, content management and adaptability skills to deliver messaging on-time in a fast-paced environment.
• Ability to measure quantitative and qualitative data, and report on the impact to the business.
• Strong presentation skills including content development and public speaking required.
• Experience with budget management and financial forecasting.

Nice To Haves

• Advanced degree preferred.
• Experience in financial services or regulated industries preferred.
• Familiarity with SharePoint and Adobe Creative Suite preferred.

Responsibilities

• Develops, oversees and measures the execution of a comprehensive communications strategy supporting organizational goals and priorities.
• Partners with internal stakeholders to understand communication needs and translate them into effective communication plans.
• Maintains and manages communications editorial calendar to ensure a proactive, organized cadence of messaging.
• Acts as the primary executive and enterprise writer, developing and editing high‑impact communications such as executive announcements, talking points, intranet content, and strategic presentations.
• Translates complex business, financial, or regulatory topics into clear, compelling communications for internal and external audiences.
• Leads internal communication program to ensure employees receive clear, consistent, and actionable information.
• Manages intranet content strategy and improve information access and employee engagement.
• Leads external communications strategy to strengthen and protect TDECU’s reputation.
• Directs public relations efforts, including media messaging, press materials, and external statements.
• Builds and maintains relationships with media as needed; serve as spokesperson when appropriate.
• Supports communications during issues or crises to ensure timely, accurate, and aligned internal and external messaging.
• Prepares and executes communication plans during sensitive or time‑critical situations.
• Ensures alignment of internal and external messaging to maintain trust and clarity.
• Upholds brand integrity and authentic voice across all communications.
• Uses project planning software to manage communication workflows, timelines, and priorities.
• Coordinates with external partners, vendors, and agencies as needed.
• Evaluates communication performance and apply insights to improve effectiveness.
• Uses artificial intelligence tools to enhance content, streamline workflows, and increase communication efficiency.
• Stays current on emerging communication technologies and best practices.
• Leads a team of communications professionals and plays an active role as a contributing member of the Marketing leadership team.

Benefits

• Transparency in Coverage Link

What This Job Offers

• Job Type: Full-time
• Career Level: Director