(USA) Director, Communications
About The Position
The Director, Communications leads external communications for Walmart U.S. Realty, Facility Services and Asset Protection. This role partners closely with senior leaders to tell the story of how Walmart is investing in its stores, facilities, people and communities, while also helping manage complex or sensitive issues. The Director works across Communications, Operations, Government Relations and other teams to spot issues early, shape clear messaging and provide strong counsel when media, community or stakeholder attention is high. The Walmart U.S. End-to-End External Communications team tells the story of how Walmart operates and the people who make it possible. Working closely with business leaders, the team manages complex issues, responds to media inquiries and leads national campaigns across areas including supply chain, real estate, energy and associates. Strong media relationships and a close eye on industry trends help the team communicate clearly and quickly, build trust and show how Walmart serves customers and communities every day.
Requirements
- Proven expertise in developing and executing media and digital communication strategies aligned with business objectives.
- Strong ability to evaluate and report on media relations effectiveness to enhance corporate reputation.
- Experience advising senior executives on strategic messaging and issue mitigation.
- Exceptional skills in managing sensitive communications and serving as a high-level spokesperson.
- Demonstrated success in building and maintaining relationships with media and key external partners.
- Ability to lead cross-functional collaboration to ensure consistent messaging and public relations outcomes.
- Commitment to integrity, ethics, and fostering a culture of accountability and continuous improvement.
- Bachelor’s degree in Communications, Public Relations, Business, or related field and 5 years’ experience in public relations, communications, or relevant area OR 7 years’ experience in public relations, communications, or relevant area.
- 2 years’ supervisory experience or experience leading cross-functional teams.
Nice To Haves
- Experience working as a staff member of a government official
- Master's degree in Journalism, Communications, Public Relations, or related field
- Working in a global environment
Responsibilities
- Lead communications strategies for Walmart U.S. Realty, Facility Services and Asset Protection, including proactive storytelling and issues management.
- Lead communications for Walmart U.S. Realty, Facility Services and Asset Protection.
- Develop proactive stories and manage sensitive or high-profile issues.
- Advise senior leaders on messaging, media and stakeholder considerations.
- Serve as a spokesperson and help ensure clear, consistent external communications.
- Work closely with Operations, Government Relations, Legal and other partners.
- Build relationships with reporters covering real estate, retail, labor, safety and related topics.
- Turn business priorities into clear messaging, media strategies and communications plans.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement leave
- Jury duty leave
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Director
