Director, Communications

Mastercard•Purchase, NY

2d•$174,000 - $286,000•Onsite

About The Position

The Communications team is focused on building, supporting and protecting Mastercard's reputation among key stakeholders worldwide. This role sits at the intersection of social impact, sustainability, public affairs and corporate reputation, and serves as a strategic communications partner to the Center for Inclusive Growth & Sustainability (CFIG&S) and Growth Segments teams. Reporting to the Senior Vice President, Global Communications, this position is responsible for developing and executing integrated communications strategies that elevate Mastercard's leadership in inclusive economic growth, financial health, sustainability and social impact. The role will drive executive visibility, thought leadership, media engagement and proprietary convenings that demonstrate how Mastercard leverages its technology, partnerships, data insights and expertise to drive economic opportunity and sustainable growth. The position serves as a key connector to ensure Mastercard's impact narrative is cohesive, differentiated and aligned with business priorities.

Requirements

10+ years of communications, social impact, corporate affairs or reputation management experience.
Demonstrated experience supporting senior executives and managing high-profile communications programs.
Strong understanding of corporate reputation, sustainability, public policy, social impact and stakeholder engagement.
Proven experience leading communications for major events, conferences or executive platforms.
Exceptional writing, storytelling and content development skills.
Ability to translate complex policy, sustainability, technology and economic issues into business-relevant narratives.
Experience managing multiple stakeholders and navigating complex approval processes.
Strong media relations capabilities and executive presence.

Nice To Haves

The ideal candidate is equally comfortable serving as strategist, counselor, writer and operator.
They possess a deep understanding of stakeholder expectations around business impact and sustainability, are passionate about inclusive growth, and have demonstrated success elevating executive thought leadership through data-driven storytelling, high-profile convenings and integrated communications campaigns.
This role helps define how Mastercard shows up at the intersection of business growth, social impact and sustainability, ensuring the company continues to lead important global conversations while delivering measurable reputational value for the enterprise.

Responsibilities

Serve as a communications support for Mastercard's social impact platform, inclusive economic growth agenda and sustainability portfolio, as well as our work in white space markets.
Translate complex economic, social and environmental priorities into clear, compelling and business-relevant narratives and storytelling.
Connect the work of the Center for Inclusive Growth & Sustainability and Growth Segments initiatives to Mastercard's broader corporate strategy and growth objectives.
Identify opportunities to strengthen Mastercard's reputation as a trusted partner helping build inclusive and sustainable economies.
Develop integrated communications strategies that advance Mastercard's commitments related to financial health, small business growth, inclusive innovation, digital trust and sustainable growth.
Serve as a communications partner to our leadership in the Mastercard Center for Inclusive & Sustainability, Growth Segments and other executive leaders across the portfolio.
Manage executive speaking opportunities, media interviews, stakeholder engagements and thought leadership platforms.
Provide strategic counsel on executive positioning, messaging and reputational considerations.
Lead communications development and amplification for major research reports, indexes and insights platforms.
Partner with research, insights and business teams to translate data and trends into compelling stories.
Build integrated campaigns around thought leadership initiatives, including earned media, digital, executive content and event activations.
Support communications for Mastercard-hosted social impact and sustainability convenings, including the Global Inclusive Growth Summit, ASEAN Inclusive Growth Summit, Regional Inclusive Growth Forums, MADE Alliance and key stakeholder forums.
Shape event narratives, communications plans, speaker positioning, media engagement and stakeholder outreach.
Prepare executives and support post-event storytelling, content development and amplification.
Help shape Mastercard’s visibility at major third-party forums focused on inclusive growth, sustainability, economic development and innovation.
Develop and execute media strategies supporting major announcements, partnerships, reports and initiatives.
Build relationships with top-tier impact, sustainability, development, technology and business media.
Manage media outreach, interview coordination and press materials.
Monitor emerging issues, industry trends and reputational risks.
Advise internal stakeholders on external positioning, communications and stakeholder expectations.
Act as Communications lead for environmental claims review and governance processes.
Partner closely with Legal and Sustainability teams to ensure adherence to Mastercard Environmental Claims Guidelines.
Review communications materials, reports and marketing content for sustainability-related claims.
Lead employee communications related to sustainability, inclusive economic growth and social impact in partnership with our internal communications team.
Partner with Employee Communications to develop content for internal channels and engagement programs including executive town halls and enterprise awareness efforts.
Drive communications strategies supporting key moments including the Mastercard Impact Report launches, as well as major cultural and social impact milestones.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement