Director, Communications and Governance

iA Financial Group•Quebec, QC

1d•Hybrid

About The Position

Build Your Future With Us Are you passionate about strategic communications, employee engagement, and the continuous improvement of organizational practices? Do you want to contribute to a company whose purpose is to help its clients feel confident and secure about their future? As a Director, Communications and Governance, you will play a key role in leading communications for the iA Auto and Home Insurance business line. You will help strengthen the clarity, consistency, and impact of communications by aligning them with business priorities while supporting employee engagement and organizational effectiveness. This role is an excellent opportunity to showcase your expertise and fully leverage your potential within a caring and trusted organization. Here, people and their development are at the heart of our priorities, fostering an environment that encourages collaboration and innovation.

Requirements

Has significant experience in internal communications, management communications, or organizational communications.
Demonstrates experience in people management or formal leadership of professionals.
Has experience in organization-wide roles and transformation environments.
Stands out for strong writing, synthesis, simplification, and advisory skills.
Demonstrates strong influence, prioritization, and decision-making abilities aligned with available resources, functional objectives, and business priorities.
Intermediate level of English and advanced level of French proficiency required, as the incumbent will be expected to draft, review, simplify, and coordinate written communications in English and French with unilingual English-speaking and French speaking internal and external partners on a periodic basis.

Nice To Haves

Has experience in governance, process coordination, or the management of cross-functional initiatives, considered an asset.

Responsibilities

Define the strategic direction for the internal communications function and oversee communications governance to ensure message consistency, quality standards, and the application of best practices.
Act as a strategic advisor to the leadership team and managers by supporting management communications, clarifying messages, and simplifying business priorities.
Lead strategic communications mandates, including communication strategies, positioning, key messages, and priority initiatives.
Drive internal communication plans and oversee the planning and delivery of internal events that foster employee engagement, alignment, and commitment.
Define and evolve governance, coordination, process optimization frameworks, and performance indicators to strengthen operational efficiency and execution discipline.
Guide coordination mechanisms, ensure structured monitoring of projects and initiatives, and support the development of progress reports for management committees.
Lead continuous improvement efforts related to processes and ways of working in collaboration with stakeholders to support the performance of the department.
Oversee content governance, message consistency, and content optimization to contribute to marketing performance, customer experience, and brand consistency.
Plan, coordinate, and supervise team activities while ensuring employee development, engagement, quality deliverables, and the achievement of results.